PMO Project Specialist - Portsmouth NH

Service Credit Union; New Hampshire; Hybrid; USD 95,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k

Paid time off

Tuition reimbursement

Career growth

Job summary

Service Credit Union is seeking a full-time PMO Project Specialist in Portsmouth, NH. You will support the PMO with project planning, stakeholder management, metrics, and collateral. The role requires 1–3 years in project management, knowledge of Agile approaches, and experience with PPM tools, Teams, Salesforce, and JIRA.

Hybrid work policy offers three days on-site and two days remote. Benefits include health, dental, 401k with company contributions, and tuition reimbursement.

Qualifications

• Bachelor’s degree in project management, business administration, or related field.
• Minimum 1–3 years’ experience in a project management capacity or function.
• Project Management certification preferred.

Responsibilities

• Assist PMO and project stakeholders through the project lifecycle as a servant leader.
• Oversee initiatives and ensure deadlines and budgets are met; manage dependencies.
• Align scope, timeline, budgets, and deliverables for all assigned projects.
• Organize teams and coordinate cross-team dependencies; maintain governance.
• Facilitate change requests and inform stakeholders of impacts on timelines, budget, and quality.
• Prepare status reports by gathering and summarizing information and metrics.
• Develop dashboards and documentation to communicate project status and decisions.
• Maintain proficiency with PMO tools like PPM, Teams, Salesforce, and JIRA.
• Maintain confidentiality of policies, member data, and any related events.

Skills

PM methodologies

Agile delivery

Team leadership

PPM tools

AI tools

Attention to detail

Interpersonal skills

Communication skills

MS Office

Copilot

Education

Bachelor's degree

PM certification preferred

Tools

PPM tools

Microsoft Teams

Salesforce

JIRA

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a full-time PMO Project Specialist who will contribute to the successful delivery of organizational outcomes in helping support the Project Management Office (PMO) achieve its goals.Primary focus includes project planning and execution, stakeholder management, project metrics tracking, reporting, project platform support, and developing project collateral. In addition, this position oversees and manages various projects within the PMO and partner-aligned business areas.

“ _ Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to the member experience. _

Compensation range:

$94,960 - $100,000. Flexible depending on experience and qualifications. Junior level candidates typically start at the lower end of the range, with opportunities for growth as skill develop.

Location:

Portsmouth NH. This position qualifies for our Hybrid policy of three days on-site and two days remote.

Benefits Include:

• Great health and dental benefits starting day one!
• PTO, long-term disability, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Paid leave policy after 12 consecutive months of employment.
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce
• Tuition reimbursement.
• Training and career growth opportunities.

A Day in the Life:

• Assist PMO and project stakeholders in moving through the project lifecycle, operating as a strong servant leader. Assist in post-project success review and evaluation following project closure.

• Oversee project initiatives and ensure all stakeholders meet the expected requirements of the project deadlines and schedules. Remove impediments and elevate issues as appropriate.

• Align project scope, timeline, budget, and deliverables for all assigned projects.

• Assist in organizing team members for each project and hold stakeholders accountable to ensure projects are on time and within budget. Coordinate cross-team dependencies and maintain governance.

• Facilitate change requests to ensure all parties are informed on impact to project timelines, budget, schedule, and quality.

• Prepare status reports by gathering, analyzing, and summarizing relevant information and metrics.

• Develop dashboards, reports, and other documentation to assist project teams and business stakeholders in communicating and understanding project status, risks, actions, issues, and decisions.

• Develop proficiency in working with PMO standard products, including but not limited to Project and Portfolio Management (PPM) tools, Microsoft Teams, Salesforce, and JIRA.

• Maintain confidentiality regarding credit union policies and procedures, member financial data, personal information, and work-related events.

• Provide quality support and maintain a professional relationship with peers, management, other staff, and members through cooperation, mutual trust, and respect.

• Regular and reliable attendance is an essential function of this position.

• Perform other duties as assigned.

Required Knowledge and Skills:

• Experience in and strong understanding of formal project management methodologies. Background with Agile delivery (Scrum, Kanban, SAFe, Disciplined Agile, etc.) strongly preferred.

• Ability to lead project teams of various sizes.

• Experience in working with a variety of Project and Portfolio Management (PPM) and AI tools.

• Strong attention to detail.

• Team player with ability to motivate, train, and establish strong rapport and credibility with business teams.

• Excellent interpersonal, presentation, and organizational skills.

• Clear and effective verbal and written communication abilities.

• Proficient with Microsoft Office Suite, Copilot, and various web-based applications required.

Education/Experience/Certifications:

Education:

Bachelor’s degree in project management, business administration, or related field required.

Experience:

Minimum 1 - 3 years’ experience in a project management capacity or function.

Certification(s):

Project Management certification preferred.