PMO Project Coordinator – Software Deployments

HellaGoodAudio; Las Vegas (NV); Presencial; USD 52.000 - 76.000; Jornada completa

Descripción de la vacante

Aristocrat is seeking a dedicated Project Coordinator to join our PMO. You will help ensure flawless software deployments, coordinate stakeholders, and maintain auditable records of orders and releases.

Responsibilities include reviewing software requests, validating details, updating logs, supporting scheduling, and compiling reports. A background in project coordination within software or tech environments is preferred, with familiarity in Jira/Smartsheet or MS Project.

Formación

• Associate or bachelor’s degree in business, information technology, or a related field, or equivalent work experience.
• 2+ years in project coordination, software operations, order management, or a similar role in a software or technology company.
• Working knowledge of software release and versioning concepts (release numbers, patches, compatibility).
• Experience reviewing records or data for accuracy and following up on corrections.
• Strong skills in Excel or Google Sheets and familiarity with project tools such as Jira, Smartsheet, MS Project or similar.
• Experience in a PMO or working with software deployment, implementation, or field services groups.
• Exposure to version control or release management systems.
• Experience with customer survey or feedback platforms.
• Experience in a controlled industry where software versions need to align with approved configurations.
• CAPM or similar project management certification.

Responsabilidades

• Review incoming software request forms for completeness, accuracy, and required approvals before they enter the delivery queue.
• Validate customer, site, product, and licensing details against contracts, sales orders, and the customer record.
• Return incomplete or inconsistent requests to the submitter with clear corrections needed, and track them to resolution.
• Maintain the request log so status, owner, and turnaround time are visible to the PMO and Sales.
• Confirm that the software versions on each order match the approved release, the customer’s current environment, and any compatibility or regulatory requirements.
• Cross-check versions against the release catalog, version control records, and approved deployment baselines before orders are placed.
• Document verified versions so each deployment has a clear, auditable record of what was ordered and installed.
• Audit project records maintained by Project Managers (schedules, achievements, status, risks, budgets, and customer contacts) for accuracy and timeliness.
• Review customer survey submissions after deployments for completeness and validity, and confirm they link to the accurate project and customer.
• Track and maintain the Project Management department's success metrics, such as timely delivery, schedule and budget variance, deployment success rate, customer happiness scores, and request turnaround.
• Support Project Managers with scheduling, meeting notes, action-item tracking, and document control.
• Prepare reports and dashboards on request volume, verification turnaround, audit findings, and survey results.

Conocimientos

PMO experience

Data accuracy & attention to detail

Version control familiarity

Customer survey platforms experience

CAPM or PMI certification

Educación

Associate or bachelor’s degree in business/IT or related field

Equivalent work experience

Herramientas

Jira

Smartsheet

MS Project

Version control systems

Descripción del empleo

Aristocrat is seeking a dedicated Project Coordinator to join our PMO. You will help ensure flawless software deployments, coordinate stakeholders, and maintain auditable records of orders and releases.

Responsibilities include reviewing software requests, validating details, updating logs, supporting scheduling, and compiling reports. A background in project coordination within software or tech environments is preferred, with familiarity in Jira/Smartsheet or MS Project.