PMO Lead – AI, Data & Customer Transformation

Blend360; Stamford (CT); On-site; USD 168,000 - 280,000; Full time

Job summary

Blend360 is a premier data, AI, and marketing consulting firm delivering transformation for Fortune 1000 and PE-backed clients. This Delivery Lead/PMO Director role is Stamford-based, overseeing AI, data, and customer experience programs from strategy to adoption.

You will establish governance, drive program delivery across multiple domains, and coach teams to outcomes with measurable business value. Expect a leadership-heavy, execution-focused environment with broad cross-functional

Qualifications

• 10+ years of experience in program delivery or PMO leadership.
• Experience delivering AI, data transformation for enterprise or Fortune 500 clients.
• Hands-on experience in AI readiness, data modernization, Customer 360, identity resolution, CDPs, CRM, MarTech, analytics, or composable data platforms.
• Proficiency with Agile, hybrid, and traditional project delivery methods.

Responsibilities

• Lead a portfolio of strategic AI, data, digital, and customer transformation programs from discovery through production launch and adoption.
• Establish project charters, roadmaps, governance models, milestones, workstreams, and clear success measures.
• Create and maintain PMO standards, delivery frameworks, RACI models, reporting templates, and stage gates.
• Coordinate teams across strategy, architecture, data engineering, analytics, AI, CRM, MarTech, product, and operations.
• Translate objectives into initiatives and priorities that teams can act on.
• Manage risks, issues, dependencies, scope changes, budgets, capacity, and escalations.
• Run operating reviews, steering committees, client meetings, status reports, and decision forums.
• Guide initiatives through discovery, assessment, proof of concept, implementation, production launch, and adoption.
• Develop reusable delivery playbooks and improve delivery processes across the organization.
• Coach delivery managers and teams to strengthen delivery capability.
• Track business value: adoption, revenue impact, retention, efficiency, cycle time, data quality, customer outcomes.

Skills

PMO leadership

Delivery governance

Stakeholder communication

Program management

Agile / Hybrid delivery

Education

Bachelor's degree or equivalent

Job description

Blend360 is a premier data, AI, and marketing consulting firm delivering transformation for Fortune 1000 and PE-backed clients. This Delivery Lead/PMO Director role is Stamford-based, overseeing AI, data, and customer experience programs from strategy to adoption.

You will establish governance, drive program delivery across multiple domains, and coach teams to outcomes with measurable business value. Expect a leadership-heavy, execution-focused environment with broad cross-functional