PMO Lead

Brooklinen; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Brooklinen is seeking a PMO Lead to bring structure, governance, and consistency to how projects move forward across the organization. You will own intake and prioritization, establish a phase‑gated methodology, and serve as the connective tissue between cross‑functional teams.

This hands‑on individual contributor role will build the PMO framework and personally lead governance while supporting priority initiatives. A PMP or equivalent and strong stakeholder management are a plus.

Qualifications

• 5+ years of experience in project or program management, including leading cross-functional initiatives in mid-size to large organizations.
• Experience establishing or formalizing a PMO function within a mid-sized organization is a plus.
• PMP certification or equivalent is a plus.
• Proficiency with project management and collaboration tools.
• Strong stakeholder management skills with ability to influence senior leaders without formal authority.

Responsibilities

• Own project intake and prioritization, establish standardized planning and tracking for cross-functional initiatives.
• Create and maintain a phase-gated project management methodology with defined gates, deliverables, and sign-offs.
• Develop standardized project plans, status reports, and tools for consistency across teams.
• Lead or co‑lead priority cross-functional projects from planning through execution.
• Report on project health, risks, dependencies, and resource needs to executive leadership.
• Conduct retrospectives and maintain lessons learned to improve delivery over time.

Skills

Project management

Cross-functional leadership

Stakeholder management

Communication

PMO setup

PM Tools

Tools

PM software

Gantt tracking

Job description

• As Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization
• Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams
• This is a hands‑on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives
• Project Intake & Governance
• Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives
• Establish and maintain a phase‑gated project management methodology with clearly defined stage gates, deliverables, and sign‑offs
• Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams
• Cross‑Functional Delivery
• Lead or co‑lead priority cross‑functional projects from planning through execution
• Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle
• Identify and resolve cross‑team dependencies and resource conflicts before they affect project timelines
• Serve as a trusted partner to cross‑functional teams, keeping stakeholders aligned on priorities, ownership, and timelines
• Reporting & Continuous Improvement
• Create and maintain a single source of truth for project status, risks, and dependencies
• Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team
• Advise executive leaders on project health, tradeoffs, and organizational readiness for change
• Conduct post‑project retrospectives and maintain a lessons‑learned repository to improve delivery over time
• PMP certification or equivalent is a plus
• Proficiency with project management and collaboration tools
• Experience establishing or formalizing a PMO function within a mid‑sized organization is a plus
• 5+ years of experience in project or program management, including leading cross‑functional initiatives within a retail, e‑commerce, or consumer/DTC environment
• Management consulting experience is a plus
• Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority
• Experience with DTC‑specific initiatives such as wholesale expansion, retail or channel expansion, or e‑commerce platform implementations is a plus
• Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership
• Even if you don’t meet every qualification, we encourage you to apply