PMIS Systems Support & Training Specialist

Haydanconsultantsinc; New York (NY); On-site; USD 56,826 - 80,934; Full time

Job summary

A consulting firm in New York is seeking a highly motivated Project Systems Support Specialist to support the NYC Borough-Based Jails Program. The role involves troubleshooting system issues, resolving support tickets, and ensuring smooth day-to-day operations of the Project Management Information System. Candidates should have a strong technical background and excellent communication skills, along with a Bachelor’s degree and 3+ years of experience in PMIS or IT support.

Qualifications

• 3+ years of experience in PMIS support, document control, or IT support role.

Responsibilities

• Provide onboarding and offboarding support, including account setup and permission assignments.
• Respond to and resolve PMIS-related support tickets, addressing technical issues.
• Deliver PMIS training sessions for new and existing users.

Skills

Technical support

Communication skills

Attention to detail

Team collaboration

Training delivery

Education

Bachelor’s degree in Architecture, Engineering, Construction Management, Computer Science or related field

Job description

A consulting firm in New York is seeking a highly motivated Project Systems Support Specialist to support the NYC Borough-Based Jails Program. The role involves troubleshooting system issues, resolving support tickets, and ensuring smooth day-to-day operations of the Project Management Information System. Candidates should have a strong technical background and excellent communication skills, along with a Bachelor’s degree and 3+ years of experience in PMIS or IT support.