PM Transit Partner Engineer - 6451851

Socket.dev; San Jose (CA); Hybrid; USD 58,000 - 72,000; Full time

Job summary

Accenture Flex offers local, hybrid project-based work with a focus on scalable onboarding and strong partnerships. The L2+ Onboarding Agent role drives the transition from manual workflows to automated processes to support our 2026 roadmap.

You will coordinate onboarding with partner teams, manage project timelines, and seek efficiency improvements to elevate partner satisfaction. The position is based in the San Jose, CA area in a hybrid arrangement.

Qualifications

• 3+ years of experience in program management, release management, or engineering management on complex software projects.
• Proven track record of cross-functional collaboration with internal Engineering, PSE, and GOC teams to drive partner success and meet SLAs.
• High School Diploma/GED.

Responsibilities

• Agency Onboarding Process Definition: Transform current onboarding processes into a verified, scalable documentation suite; collaborate with Partner Eng to stabilize steps and improve test pass rates.
• Partner Project Management: Serve as the primary contact for partners, coordinating timelines and issues; bridge external partners and internal teams; educate on data requirements and basic troubleshooting.
• Continuous Improvement: Identify bottlenecks in onboarding and propose workflow optimizations to reduce Time to Resolution and improve partner satisfaction.

Skills

Program management

Cross-functional collaboration

Education

High School Diploma/GED

Bachelor’s degree in CS/related field

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview

The L2+ Onboarding Agent (Transit) is a critical role dedicated to scaling our transit partner onboarding capabilities, directly supporting our 2026 partner roadmap. The primary focus of this position is to drive the transition from experimental and manual workflows toward standardized, highly automated processes. By maturing these repeatable workflows, the agent will enable the team to re-allocate bandwidth toward strategic incubation projects and hub onboarding.

Responsibilities

• Agency Onboarding Process Definition: Transform current "loosely organized" g3doc processes into a verified, reliable, and scalable onboarding documentation suite. You will collaborate closely with Partner Eng to stabilize 1:1 onboarding steps and improve pre-submit test pass rates, ensuring that experimental workflows are moved into production G3 directories with proper tests and reviews.
• Partner Project Management: Serve as the primary point of contact for partners, coordinating integration timelines and managing tracking issues through Buganizer. You will act as the bridge between external partners and internal Engineering/PSE teams, facilitating partner education on data requirements and basic troubleshooting while forwarding advanced setup requests to technical specialists.
• Continuous Improvement: Identify bottlenecks within the current onboarding pipeline and propose workflow optimizations. Your goal is to reduce Time to Resolution (TTR) and improve Partner Satisfaction metrics by implementing more efficient tracking and communication models.

This is a Hybrid role in San Jose, CA

Qualifications

• Minimum 3 years of experience in program management, release management, or engineering management working on complex software projects.
• Proven track record of cross-functional collaboration, with the ability to coordinate effectively with internal Engineering, PSE, and GOC teams to drive partner success and meet service level agreements (SLAs).
• High School Diploma/GED

Preferred Qualifications

• Familiarity with PLX/SQL for basic reporting and metrics management.
• Experience with G3doc and documentation best practices for technical audiences.
• Understanding of the transit partner ecosystem or experience with API-heavy technical integrations.
• Bachelor’s degree in computer science, a related technical field, or equivalent practical experience.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 10/17/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Role Location Hourly Salary Range

• California $41.62 to $51.62
• Cleveland $41.62 to $51.62
• Colorado $41.62 to $51.62
• District of Columbia $41.62 to $51.62
• Illinois $41.62 to $51.62
• Maine $41.62 to $51.62
• Maryland $41.62 to $51.62
• Massachusetts $41.62 to $51.62
• Minnesota $41.62 to $51.62
• New York $41.62 to $51.62
• New Jersey $41.62 to $51.62
• Virginia $41.62 to $51.62
• Washington $41.62 to $51.62

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.