PM Transit Partner Engineer - 6451851

Accenture

Mountain View (CA)

Hybrid

USD 58,000 - 72,000

Full time

8 days ago

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Benefits offered by this job

Medical, dental, vision

Long-term disability

401(k)

Paid time off

Job summary

Accenture Flex is hiring an L2+ Onboarding Agent (Transit) in a hybrid San Jose role. You will standardize onboarding workflows, coordinate partner timelines, and collaborate with Engineering and PSE teams. The role focuses on scaling automation and improving test pass rates.

Ideal candidates have 3+ years in program/release/engineering management, strong cross-functional skills, and a background in CS or related fields. Accenture offers competitive benefits and a path to growth.

Qualifications

Minimum 3 years of experience in program management, release management, or engineering management on complex software projects.
Proven ability to coordinate with internal Engineering, PSE, and GOC teams to drive partner success and meet SLAs.
Bachelor’s degree or higher in CS or related field preferred.

Responsibilities

Define and transform onboarding processes into scalable, verifiable documentation and testable steps.
Coordinate partner onboarding timelines and manage tracking issues across teams.
Identify bottlenecks and propose workflow improvements to shorten resolution times and boost partner satisfaction.

Skills

Program management

Release management

Engineering management

Cross-functional collaboration

Education

High School Diploma/GED

Bachelor’s degree in CS/related field

Tools

PLX/SQL

G3doc

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Role Overview:

The L2+ Onboarding Agent (Transit) is a critical role dedicated to scaling our transit partner onboarding capabilities, directly supporting our 2026 partner roadmap. The primary focus of this position is to drive the transition from experimental and manual workflows toward standardized, highly automated processes. By maturing these repeatable workflows, the agent will enable the team to re-allocate bandwidth toward strategic incubation projects and hub onboarding.

Responsibilities:

Agency Onboarding Process Definition: Transform current "loosely organized" g3doc processes into a verified, reliable, and scalable onboarding documentation suite. You will collaborate closely with Partner Eng to stabilize 1:1 onboarding steps and improve pre-submit test pass rates, ensuring that experimental workflows are moved into production G3 directories with proper tests and reviews.
Partner Project Management: Serve as the primary point of contact for partners, coordinating integration timelines and managing tracking issues through Buganizer. You will act as the bridge between external partners and internal Engineering/PSE teams, facilitating partner education on data requirements and basic troubleshooting while forwarding advanced setup requests to technical specialists.
Continuous Improvement: Identify bottlenecks within the current onboarding pipeline and propose workflow optimizations. Your goal is to reduce Time to Resolution (TTR) and improve Partner Satisfaction metrics by implementing more efficient tracking and communication models.

This is a Hybrid role in San Jose, CA

Qualifications:

Minimum 3 years of experience in program management, release management, or engineering management working on complex software projects.
Proven track record of cross-functional collaboration, with the ability to coordinate effectively with internal Engineering, PSE, and GOC teams to drive partner success and meet service level agreements (SLAs).
High School Diploma/GED

Preferred Qualifications:

Familiarity with PLX/SQL for basic reporting and metrics management.
Experience with G3doc and documentation best practices for technical audiences.
Understanding of the transit partner ecosystem or experience with API-heavy technical integrations.
Bachelor’s degree in computer science, a related technical field, or equivalent practical experience.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 10/17/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

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