PM Server | Baltimore McHenry Row Courtyard

Shaner Hotels; Baltimore (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Shaner Hotels is looking for dedicated team members at the Courtyard by Marriott Baltimore McHenry Row. Your role involves taking food and beverage orders and ensuring guest satisfaction through excellent service.

Join us to create memorable experiences while working in a flexible schedule environment. Ideal candidates have experience in customer service and knowledge of food and beverage safety.

Shaner Hotels is committed to professional growth and delivering outstanding hospitality.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• ServSafe and/or food safety training required.
• Alcohol awareness training (such as TIPS) is a plus.

Responsibilities

• Take food and beverage orders and serve them courteously and efficiently.
• Collect payments and assist in the maintenance of the restaurant area and equipment.

Skills

Customer service

Communication

Bilingual (English/Spanish)

Food safety training

Alcohol awareness training

Education

High school graduate or equivalent

Some college preferred

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
• Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
• Ensures communication with General Manager, all other Department Managers, Supervisors and Staff.
• Other duties as assigned.

Responsibilities

Take food and beverage orders, retrieve, and serve alcoholic, non-alcoholic beverages, and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments. Also assists in the maintenance of the restaurant area and equipment.

Qualifications

• Minimum one year of experience in a similar position dealing with the public.
• Minimum state age requirement to serve alcoholic beverages.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• High school graduate or equivalent, some college preferred.
• ServSafe and/or food safety training.
• Alcohol awareness training (such as TIPS).
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group

Shaner Hotels

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

About The Team

Shaner Hotels

Shaner Hotels has an exciting opportunity to join our team at the Courtyard by Marriott Baltimore McHenry Row! This stunning 126-room property is located within the vibrant McHenry Row development in Baltimore, offering guests a modern and convenient stay in one of the city's most dynamic neighborhoods.

Ideally situated less than one mile from the Maryland Cruise Terminal and less than two miles from M&T Bank Stadium and Horseshoe Casino, our hotel provides easy access to Baltimore's top attractions, entertainment venues, waterfront destinations, and business districts.

The Courtyard by Marriott Baltimore McHenry Row features contemporary accommodations, thoughtful amenities, flexible spaces for work and relaxation, and the exceptional service experience guests expect from the Courtyard brand.

If you're passionate about hospitality and committed to creating memorable guest experiences, Courtyard by Marriott Baltimore McHenry Row offers an outstanding opportunity to grow your career with Shaner Hotels. Join a team dedicated to service excellence, teamwork, and professional development while helping deliver exceptional stays for every guest.