PM Security Officer

Lake Nona Wave Hotel; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Team Member Travel Program

401(k) plan with company match

Employee Assistance Program

Comprehensive Health Coverage

Job summary

Lake Nona Wave Hotel in Orlando, Florida is seeking a PM Security Officer to maintain a safe, secure, and welcoming environment for guests and team members, especially during afternoon and evening operations.

This position involves protecting hotel property, responding to emergencies, monitoring security systems, and providing exceptional guest service while ensuring compliance with hotel policies and safety procedures.

Qualifications

• Must possess required valid professional credentials as per state regulations.
• Experience in security or safety-related roles is preferred.

Responsibilities

• Patrol the property ensuring security of guests and assets.
• Respond to alarms and medical calls as property first responder.
• Conduct internal investigations into incidents and provide detailed reports.

Skills

Effective communication skills in English

CPR/AED certification

Valid Driver's License

Education

High school graduation or equivalent experience

Job description

Overview

The PM Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, team members, and visitors during afternoon and evening operations. This position protects hotel property, responds to emergencies, monitors security systems, and delivers exceptional guest service while ensuring compliance with hotel policies and safety procedures.

Benefits

• Explore Freely: Immerse yourself in our Team Member Travel Program, where you'll enjoy complimentary and discounted stays at CoralTree Hospitality properties, allowing you to explore new destinations effortlessly.
• Share the Experience: Enjoy UNLIMITED Friends and Family discounted rates, creating unforgettable memories together.
• Comprehensive Health Coverage: Take charge of your well-being through our pre-tax flexible benefit plan, covering healthcare and dependent care expenses, tailored to your needs. Our comprehensive medical, dental, vision, life, and disability benefits, including pet insurance ensures peace of mind for you, your family, and your furry companions.
• Build for the Future: Plan for tomorrow with our 401(k) plan, complete with a company match, empowering you to build financial security.
• Support When You Need It: Navigate life's challenges with confidence through our Employee Assistance Program, providing support when you need it most.
• Enriched Lifestyle: Enjoy a balanced lifestyle with paid vacation, sick days, and holidays, giving you time to recharge and celebrate with loved ones.
• Exclusive Discounts: Access team member discounts from top industry brands in travel, entertainment, and retail, including Apple, Live Nation, Samsung, Hertz, and more, making every day a little more extraordinary.

Other Benefits

• Enhanced Wellness: Benefit from special rates at the Lake Nona Performance Club, enhancing your wellness journey.
• Culinary Delights: Indulge in discounts at Tavistock Group Restaurants, savoring culinary experiences at exceptional value.
• Complimentary, Convenience, and Comfort: Receive team member meals, uniforms, and parking, ensuring convenience and comfort during your workday.

Responsibilities

• Patrol the property as required and ensure the security of hotel guests and assets.
• Act as property first responder to alarms, medical calls, etc., and maintain absolute confidentiality on sensitive issues.
• Conduct detailed internal investigations into incidents, and provide detailed, objective reports for each shift or incident.
• Detect and resolve immediate safety issues; respond to the scene of an incident and act as an emergency first responder if required.
• Maintain accurate notes and log information as required; ensure that all pass-on information is communicated to the next shift.
• Other duties as assigned.
• Work closely with Front Office, Engineering, Housekeeping, and other departments to resolve security-related concerns.
• Assist with lost and found procedures and maintain proper documentation.

Qualifications

• Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills, and abilities.
• Must possess required valid professional credentials (if required by state or local regulations).
• Valid certification in CPR/AED and first aid, or the ability to obtain certification.
• Valid Driver’s License and satisfactory driving background/criminal history record.
• Effective communication skills in English.

Working Environment / Physical Demands

• While performing the duties of this job, the team member is regularly required to walk, stand, and sit 6-8 hours per day and may have exposure to basic office supply chemicals.
• The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
• The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job.
• While performing the duties of this job, the team member will experience temperature fluctuations (rain, wind, heat, humidity), and moderate to high noise levels.