PM Manager

Workstream; Jeffersonville (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Chick-fil-A in Jeffersonville, IN is seeking an experienced nighttime manager to run the store effectively, supervising front and back of house, and ensuring a high standard of customer service.

You will train and supervise staff, handle customer inquiries, monitor safety and health compliance, drive sales and profitability, and collaborate with restaurant leadership to deliver an outstanding shopping experience. The role requires reliability and strong leadership in a fast-paced environment.

Qualifications

• Experience in food service is required.
• Strong communication and organizational skills are essential.
• Ability to lead and supervise teams in a fast-paced setting.

Responsibilities

• Training and supervising staff.
• Dealing with customer complaints and queries.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Ensuring compliance with safety and health regulations.
• Liaising with management.

Skills

Food service experience

Confidence

Resourcefulness

Organizational skills

Teamwork

Verbal communication

Numerical skills

Enthusiasm

Problem-solving

Work ethic

Working with teenagers

Servant leadership

Job description

Main Responsibilities of a Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Manager Job Description

We are looking for an experienced and skilled nighttime manager with remarkable skills, who will run the store effectively and with attention to detail for both Front and Back of House.

Our manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Manager

• Training and supervising staff
• Dealing with customer complaints and queries
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Ensuring compliance with safety and health regulations
• Liaising with management

Manager Job Requirements

• Past food service experience
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Enthusiasm
• Problem-solving skills
• Work Ethic and Initiative
• Working with teenagers
• Servant Leadership

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.