PM Lobby Attendant - Renaissance Framingham Hotel & Conference Center

Colwen Management Inc; Framingham (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance with Company-FundedH

Vision Insurance

Flexible Spending Accounts

Wide-Array of Supplemental Insurance

Paid Time Off Programs

Employee Assistance Program

401K Plan – Traditional & Roth Options

Hotel Discount Travel Program for Assc

Exclusive Associate Discounts – Travel

Training and Development Programs

Job summary

Renaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is seeking a friendly PM Lobby Attendant to maintain the cleanliness of public areas and support housekeeping. You will stock supplies, assist guests, and help ensure smooth hotel operations.

Responsibilities include prioritizing tasks, responding to requests, cleaning public areas, delivering items, and setting up meeting rooms. Rotational shifts, evenings, weekends, and holidays required.

Qualifications

• Proven experience as a cleaner or housekeeper preferred.
• Ability to work quickly without compromising quality.
• Excellent customer service skills and friendly demeanor.
• Willingness to work a rotating 7-day schedule including evenings, weekends, holidays.

Responsibilities

• Receive assignments from MOD and prioritize tasks.
• Respond promptly to guest requests and other departments.
• Clean and maintain public hotel areas and back-of-house spaces.
• Deliver items to guest rooms upon request.
• Assist with stocking and delivering supplies to housekeeping.
• Notify maintenance of needed repairs.
• Set up and break down function/meeting rooms.
• Move and arrange furniture and clean and vacuum.
• Take care of trash and lost and found items.
• Provide support to room attendants.
• Perform other duties as assigned.

Skills

Housekeeping

Customer service

Detail oriented

Flexibility

Job description

Requisition Number: LOBBY005949

• Posted : October 16, 2026
• Full-Time

Locations

Showing 1 location

Sheraton Framingham Hotel & Conference Center
1657 Worcester Rd
Framingham, MA 01701, USA

Description

Renaissance Framingham Hotel & Conference Center, a Colwen Hotels property, is seeking a friendly and detail orientated PM Lobby Attendant to join our team. In this position you will be responsible for maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks daily to ensure great customer service and that our operations run smoothly.

General Responsibilities:

• Receive list of assignments and/or shift checklist from MOD and prioritize items
• Respond promptly to requests from guests and other departments
• Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas
• Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, awning poles, signage and hotel entrance
• Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators
• Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom
• Dust, polish furniture and remove marks /stains from walls and furnishing
• Remove all trash, dirty linens, towels and room service items from public areas
• Vacuum carpets and clean floors
• Deliver items to guest rooms upon request from front desk
• Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels
• Clean guest rooms on occasion
• Notify maintenance department of needed maintenance or repairs
• Clean and set up function /meeting rooms according to function sheets
• Move and arrange furniture, turn mattresses
• Empty trash receptacles and transport trash to dumpster
• Take found items to designated lost and found area
• Provide support to room attendants
• Perform other duties as assigned

We’ve got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan – Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts – Travel, Entertainment, & Retail
• Training and Development Programs

Requirements:

• Proven experience as a cleaner or housekeeper preferred
• Perform consistent work at the highest standard
• Remain discreet and respect privacy of guests
• Work quickly without compromising quality
• Ability to work with little supervision and maintain a high level of performance
• Excellent customer service skills, pleasant and friendly
• Detail oriented and thorough
• Willingness to work rotational 7-day work cycle, including evenings, weekends, and holidays

Compensation:

Hourly Range: $17.00

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.