PM Lobby Attendant

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises is seeking a Lobby Attendant to maintain the cleanliness and order of our hotel lobby and public spaces, ensuring a safe and welcoming environment for guests and associates.

The role supports housekeeping operations, including restrooms, pool, and exercise areas, with duties spanning replenishment of supplies, trash removal, and delivery of guest amenities. Flexibility for varied shifts, including weekends and holidays, is required.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and lift/move supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain lobby and public areas clean, including restrooms, pool, and gym.
• Replenish supplies and remove trash.
• Assist with laundry and delivery of guest amenities such as cribs and roll-away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Attention to detail

Organizational skills

Teamwork

Customer service

Flexibility

Physical stamina

Job description

As a Lobby Attendant, you will be responsible for maintaining the cleanliness and order of the hotel’s lobby and public spaces, ensuring a safe and welcoming environment for guests and associates.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll‑away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Benefits (Full-Time Associates Only)

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond.

We Value Work-life Balance, Diversity, And a Commitment To Providing The Best Customer Service And Quality Accommodations In Every Market We Serve. Built On Five Cornerstones - Quality, Integrity, Community, Profitability, And FUN - our Associates Proudly Cheer "We Are Concord!"

We support diversity and inclusion through our mission to be a Great Place to Work for All.