Lobby Attendant

Embassy Suites Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

401(k) program

Discounted room rates

Training opportunities

Career advancement

Job summary

Embassy Suites Pittsburgh is seeking a dedicated Lobby Attendant to maintain cleanliness and order in the hotel’s lobby and public spaces. Responsibilities include cleaning, replenishing supplies, assisting with guest amenities, and supporting pool upkeep.

The ideal candidate has previous housekeeping or hospitality experience, strong attention to detail, and a commitment to guest service. Full-time associates enjoy competitive wages and comprehensive benefits, including medical and 401(k) plans.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities.
• Communicate suite status changes with the Front Desk.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Housekeeping experience

Attention to detail

Organizational skills

Teamwork

Guest service commitment

Job description

As a Lobby Attendant, you will be responsible for maintaining the cleanliness and order of the hotel’s lobby and public spaces, ensuring a safe and welcoming environment for guests and associates.

Responsibilities:

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll‑away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Qualifications:

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Benefits (Full-Time Associates Only):

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.