Houseperson

Concord Hospitality Enterprises; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Health insurance

Life insurance

Disability options

401(k) with match

Tuition assistance

Hotel discounts

Training & advancement

Job summary

Concord Hospitality Enterprises in Grand Rapids, MI is seeking a dedicated Housekeeping Associate to keep public areas clean and safe for guests. You will work closely with the housekeeping team to handle heavy items and priority requests.

This full-time role offers competitive wages and benefits while supporting career development in a hospitality-focused environment. If you value guest service, safety, and teamwork, join Concord to help maintain our high standards.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting.
• Flexibility to work varied shifts including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Responsibilities

• Make rounds through the halls each shift to ensure public areas are clean and tidy.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive guest service and seek additional help when needed.

Skills

Attention to detail

Organizational skills

Teamwork

Independence

Lifting/physical ability

Flexibility

Safety standards

Job description

Responsibilities:

• Make rounds through the halls each shift to ensure public areas are clean and tidy, removing or replacing anything out of order.
• Coordinate with housekeeping staff to assist with heavy lifting and priority requests.
• Report missing or found articles and any signs of damage or needed repair.
• Provide attentive service to guests, answering questions and securing additional help when needed.

Qualifications:

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Benefits (Full-Time Associates Only):

• Competitive wages
• Medical, dental, and vision insurance
• Life insurance and short/long-term disability options
• 401(k) program with company match
• Tuition assistance
• Discounted room rates at Concord-managed hotels
• Training, development, and career advancement opportunities

Why Join Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond.

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones—Quality, Integrity, Community, Profitability, and FUN!—our associates proudly cheer:

“We Are Concord!”

We support diversity and inclusion through our mission to be a Great Place to Work for All.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality