PM Houseperson

Hilton Santa Clara; Santa Clara (CA); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Vacation pay

Holiday pay

Sick pay

Medical/Dental/Pension

Free Parking

401(k) – 4% Match

Education Assistance

Shoes for Crews

Meal provided

Employee discounts

Job summary

Hilton Santa Clara is looking for a dedicated housekeeping/linen attendant to support guest services in a fast-paced hotel environment. You will deliver clean linen, collect and return soiled items, and assist with supply stocking to ensure smooth housekeeping operations.

Role requires teamwork, reliability, and adherence to safety procedures. This position offers overtime eligibility with benefits and opportunities to collaborate across hotel departments.

Qualifications

• Must pass criminal background check and drug testing.
• Experience in housekeeping or hospitality preferred.
• Customer service oriented with teamwork emphasis.

Responsibilities

• Deliver clean linen to guest room attendants and linen closets.
• Collect and deliver dirty linen to Laundry.
• Maintain clean, safe work areas and report equipment needs.
• Assist with stocking and delivering supplies to housekeeping.
• Ensure guest satisfaction by cooperating with other departments.
• Follow safety procedures and participate in department meetings.

Skills

Multi-Tasking

Teamwork

Customer Service

Education

High School or better

Job description

Compensation: $27.92 an hour, overtime eligible.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Keep work area clean and neat, free from dust and litter.
• Deliver clean linen to guest room attendants and linen closets
• Collect and deliver dirty linen to Laundry.
• Collect trash and recycling from guest room attendant’s carts and dispose of properly.
• Deliver all extra supplies to linen closets.
• Sweep and mop stairwells and service elevator landings.
• Sweep and mop vending machine areas and keeps machines clean.
• Lock all linen closets at the end of the shift.
• Collect dirty glasses and mugs and take to housekeeping for cleaning.
• Turns in all Lost & Found items following the standard procedures.
• Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered.
• Be familiar with the operating procedures of all other areas of the hotel, cooperating fully and in a friendly manner with those areas to assure customer satisfaction.
• Be a Team Player and encourage the teamwork attitude among staff.
• Attends department and inter-departmental meetings.
• Notify management of any pertinent information related to shift activities.
• Be knowledgeable in all hotel emergency procedures.
• Ensure areas are free of safety hazards and performs all duties in a safe and efficient manner.
• Ensures total guest satisfaction.
• Follow supervisor’s instructions and performs other duties as directed or assigned.

SECONDARY JOB DUTIES

• Assists in the laundry to wash, dry and fold linens and terry.
• Assists with cleaning and organizing store room as needed.
• Carpet cleaning.
• Vacation, Holiday, and Sick pay
• Medical/Dental/Pension applicable to the CBA
• Free Parking
• 401(k) – 4% Match
• Education Assistance Program
• Shoes for Crews
• Meal provided
• Discount rates for travel such as car rental, theme parks, and much more

All candidates must pass criminal background check and drug testing for employment.

The Hilton Santa Clara is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to [e-mail] or call [phone] to let us know the nature of your request.

Qualifications

Skills

Preferred

Multi-Tasking Novice

Teamwork Novice

Customer Service Novice

Behaviors

Preferred

Dedicated : Devoted to a task or purpose with loyalty or integrity

Education

Preferred

High School or better.

Experience

Preferred

1 year: Customer Service Skills

1 year: Housekeeping or Hospitality Experience

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.