PM Housekeeping Supervisor - Luxury Resort

Ponte Vedra Inn & Club; Ponte Vedra Beach (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Paid time off & holidays

Medical, dental, vision, lifeinsurance

401(k) with company match

Flexible scheduling

Complimentary parking and employee din

Five-Diamond service training

Certifications and continuing ed

Complimentary Uniform Dry-Cleaning

Career growth opportunities

Preferred lodging rates

Discounted golf and select amenities

Job summary

Ponte Vedra Inn & Club is seeking a Full-Time PM Shift Housekeeping Supervisor to support daily housekeeping operations, supervise team members, and ensure guest rooms and public areas meet high standards. Reporting to the Assistant Director of Housekeeping, you will lead and coach staff, inspect rooms, and coordinate with Front Office to ensure readiness for arrivals.

You will train new housekeepers, uphold safety and quality standards, and collaborate across departments to deliver exceptional

Qualifications

• High school diploma or equivalent required.
• Minimum one year of supervisory experience.
• Hotel or resort housekeeping experience preferred.
• Knowledge of guest room cleaning procedures, equipment, cleaning supplies, and chemical handling.
• Must speak/read/write English sufficiently to communicate with guests and team.
• Strong attention to detail and commitment to quality standards.
• Ability to lead, coach, and support team members in a fast-paced hospitality environment.
• Availability to work a full-time PM shift schedule, including weekends, holidays, and split shifts as business needs require.

Responsibilities

• Provide daily supervision, direction, and support to housekeeping team within assigned areas.
• Assist with the training and development of new housekeepers.
• Promote high standards of professionalism, appearance, courtesy, and guest service.
• Inspect cleaned departure rooms and provide coaching and feedback as needed.
• Inspect vacant rooms to ensure readiness for arriving guests.
• Establish and maintain high standards of cleanliness, appearance, and repair for guest rooms and public areas.
• Assign and monitor the use of clean-air machines as needed.
• Conduct daily inspections of guest accommodations, patios, public spaces, and surrounding exterior areas.
• Monitor building and grounds appearance and report maintenance concerns promptly.
• Ensure hallways, banisters, windows, and other guest-facing areas remain clean and presentable.
• Coordinate with Porters and Window Washers regarding cleaning and maintenance needs.
• Review daily room assignments, room status information, and special requests to ensure guest expectations are met.
• Complete required room reports and follow up on outstanding items.
• Prepare and organize housekeeping worksheets and daily work assignments.
• Partner closely with Front Desk team members to prioritize room turnover and ensure guest rooms are ready for arrivals by 3:00 p.m.
• Monitor end-of-shift procedures and ensure carts, supplies, and work areas are properly cleaned, organized, and secured.
• Maintain knowledge of Material Safety Data Sheets (MSDS) and proper chemical labeling procedures.
• Attend required training programs, departmental meetings, and safety courses.
• Report safety concerns immediately and assist in maintaining a safe work environment.
• Work a flexible schedule, including weekends, holidays, and split shifts as business needs require.
• Perform additional duties and special projects as assigned by the Assistant Director of Housekeeping.

Skills

Supervisory experience

English proficiency

Attention to detail

Team leadership

PM shift availability

Education

High school diploma or equivalent

Job description

Ponte Vedra Inn & Club is seeking a Full-Time PM Shift Housekeeping Supervisor to support daily housekeeping operations, supervise team members, and ensure guest rooms and public areas meet high standards. Reporting to the Assistant Director of Housekeeping, you will lead and coach staff, inspect rooms, and coordinate with Front Office to ensure readiness for arrivals.

You will train new housekeepers, uphold safety and quality standards, and collaborate across departments to deliver exceptional