PM Housekeeping Manager

Lodging Dynamics; Hawthorne (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality management company seeks a Housekeeping Supervisor for their Courtyard by Marriott LAX/Hawthorne location. The role involves maintaining building safety, providing excellent guest service, and overseeing housekeeping operations. Ideal candidates have supervisory experience in hospitality and a strong commitment to service excellence.

Benefits

Full suite of benefits including health, dental, vision, 401(k), pet insurance

Paid time off for full AND part time associates

Travel discounts at hotel partners

Participation in our Wellness program

On-demand pay opportunities

Leadership development program and growth opportunities

Qualifications

• Prior Housekeeping Supervisory Experience in Hospitality.
• Must be highly motivated and have the ability to multi-task.
• Must be able to work independently and lead others.

Responsibilities

• Responsible for maintaining the safety and upkeep of the building.
• Provides courteous, personalized guest service.
• Oversees Housemen and housekeeping staff.

Skills

Leadership

Multi-tasking

Guest Service

Education

High School Diploma or GED

College Degree (preferred)

Job description

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Location: Courtyard by Marriott LAX/Hawthorne

This position is a full time on-site position.

On call nights and weekends are required as necessary for hotel operational success.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.

POSITION SUMMARY

Responsible for maintaining the safety and upkeep of the building.

• Provides courteous, personalized guest service by responding promptly and efficiently to request & complaints.
• Resolves difficult or unusual problems arising with guests, while maintaining good guest relationships and demonstrating outstanding hospitality through the corrective action taken.
• Identify ways of improving the efficiency and effectiveness of housekeeping service to guests by actively participating in employee training and conducting daily inspections.
• Monitor Housekeeping inventories to ensure adequate levels are maintained.
• Maintaining close communication and interaction with Front Desk and Engineering departments, reporting all maintenance issues.
• Inspects the cleaning and servicing of all guestrooms and inspects all vacant rooms on a daily basis.
• Prepare and complete all reports needed. VIP's, Due-Out's V/D's etc.
• Completes full inspections form for each housekeeper and forwards them to the GM on a weekly basis.
• Responsible for overseeing the Housemen, ensuring that they are working appropriately with housekeepers and that they are completing all daily housemen duties/special projects.
• Overseeing outsourcing of Laundry controlling PAR levels and accuracy of shipments received from Laundry Partner.
• Overseeing outsourcing of housekeeping temporary services and supervises all temporary staff.
• Respects Hotel property and work areas by keeping them clean, well maintained, stocked and properly stored. Eliminates waste of supplies.
• Assists in maintaining a highly motivated and trained staff that continually strives for excellence, in service and cleanliness.

Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards and anticipate and address guests' service needs. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

What we're looking for:

• Prior Housekeeping Supervisory Experience in Hospitality.
• High School Diploma or GED / College Degree preferred.
• Must be highly motivated and have the ability to multi-task.
• Must be able to work independently.
• Must have the ability to lead, motivate and develop others.

What to expect in your first few months:

First, you will become familiarized with the property and your associates! From there we'll have you work within the hotel operations where your leadership will really shine! As you continue to work in this role, you'll become a key contributor to the hotel's success!

The perks working for us:

• Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefits
• Paid time off for full AND part time associates
• Travel discounts at hotel partners and franchises around the world
• Participation in our Wellness program
• On-demand pay opportunities for instant pay between paychecks
• Leadership development program and growth opportunities

How to apply:

Join us! Submit your application online!

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  Hospitality

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