PM Host at Idol Wolf

Accor; St. Louis (MO); On-site; USD 19,000 - 25,000; Full time

Job summary

21c Museum Hotels is seeking a host who will warmly greet guests, guide them to seating, and represent the first impression of the restaurant. The role requires knowledge of menu items, strong communication, and a courteous, professional demeanor.

The host will handle seating arrangements, work as a team, and adapt to flexible hours including nights and weekends while maintaining a clean appearance and accurate reporting of shift income. OpenTable experience is preferred.

Qualifications

• Superior communication skills; must be able to speak, read, and understand English.
• Basic math skills.
• Must pass a background check.

Responsibilities

• Greets guests as they arrive and seats them.
• Maintains a positive, friendly attitude with guests and coworkers.
• Knows menu items (at least 3 appetizers, 3 entrees, 3 desserts) and can describe them to guests.
• Reports to work on time and as scheduled.
• Keeps service area clean and orderly.
• Fills in for multiple positions as needed.
• Delivers prompt, accurate reports of income received during shifts.
• Able to work flexible hours (nights, weekends).
• Demonstrates enthusiasm for 21c Museum Hotels.
• Professional appearance.

Skills

Communication skills

English proficiency

Punctuality

Dependability

Flexibility

Basic math

Background check

Education

High school diploma or equivalent

Tools

OpenTable

Job description

Reports To: Dining Room Manager & General Manager

General Purpose

The restaurant Host is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the Host to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the restaurant in their exchange with the Host.

Specific Responsibilities

• Understands he/she is the first impression of guests whether at the door or on the phone and behaves in accordance with high standards set by restaurant reputation.
• Maintains a positive, friendly attitude with co-workers and guests at all time.
• Knows at least 3 appetizers, 3 entrees, and 3 desserts and can explain them to a guest/caller.
• Reports to work on time and ready to work scheduled shift.
• Maintains a clean, orderly appearance of the restaurant service area.
• Fills in for multiple positions as needed.
• Delivers a prompt, accurate report of all income received during shifts worked.
• Able to work flexible hours (nights, weekends).
• Responsible, dependable, punctual, adaptable.
• Detail oriented, behaves calmly and recognizes order within chaos.
• Superior communication skills; must be able to speak, read, and understand English.
• Clean and professional appearance.
• Basic math skills.
• Demonstrates enthusiasm for all things 21c.
• Must pass a background check.

Education / Formal Training

• High school or equivalent education required.
• Experience with Open Table preferred.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm