PM, Customer Onboarding & Developer Experience - Remote

Constructor; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Unlimited vacation

Stock options

Fully remote

Work from home stipend

Apple laptops

Training budget

Maternity/paternity leave

Health coverage

Job summary

Constructor is a leading US-based platform for search and discovery in ecommerce, delivering fast, reliable integrations across diverse environments. We seek a technically fluent PM to own the end-to-end integration journey for customers and SIs, spanning CDX and CDI surfaces and driving time-to-value.

You will define a roadmap to reduce integration time, bolster correctness, and build tooling to empower teams and customers.

Qualifications

• 3+ years of product management experience shipping developer-facing or integration-heavy products.
• Proven ability to reduce time-to-value or integration complexity in a B2B SaaS environment with measurable outcomes.
• Technical fluency sufficient to reason about event flows, browser constraints, attribution, versioning, rollout risk—without needing to be an engineer.
• Track record of strong cross-functional collaboration: aligning Engineering, CS, Solutions, and other Product teams on priorities and support boundaries.
• Comfort defining metrics and making decisions with imperfect data; experience building and reporting product health dashboards.
• Strong written communication — clear specs, integration guides, capability docs, and stakeholder updates.

Responsibilities

• Define and drive a roadmap that measurably reduces integration time, defects, and escalations.
• Improve integration correctness for key tracking flows by reducing common failure modes and adding robust validation and diagnostics.
• Build and evolve validation and debugging tooling that empowers customers, Solutions Engineers, and Customer Success to self-serve faster.
• Define clear support and capability boundaries to reduce high-visibility escalations and improve customer predictability.
• Partner with Engineering, Solutions/CS, and other Product teams to sequence work, de-risk launches, and ensure new capabilities ship integration-ready.
• Define and report a CDX+CDI KPI stack (time-to-first-value, adoption, defect rate, escalation volume, doc findability) and drive continuous improvement.

Skills

Developer-facing product management

Integration-heavy product shipping

Cross-functional collaboration

Technical fluency (event flows)

Metrics-driven decisions

Strong written communication

Job description

Constructor is a leading US-based platform for search and discovery in ecommerce, delivering fast, reliable integrations across diverse environments. We seek a technically fluent PM to own the end-to-end integration journey for customers and SIs, spanning CDX and CDI surfaces and driving time-to-value.

You will define a roadmap to reduce integration time, bolster correctness, and build tooling to empower teams and customers.