PM Bell Attendant – Guest Service & Luggage Wizard

Hyatt Taleo; United States; Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Hotel room nights discount

Employee meals

Free parking

Medical/dental/vision insurance

Retirement savings plan

Training & development

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Résumé du poste

Grand Hyatt Scottsdale Resort in Scottsdale, AZ is seeking a Bell Attendant (PM) for full-time employment. You will assist guests with luggage, accompany guests between rooms and services, and help ensure a smooth check-in/check-out experience at a premier full-service resort.

The role requires strong customer service, good communication, and the stamina to stand for long periods while assisting guests during our PM shifts from 3:00 PM to 11:30 PM.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Valid Driver’s License.
• Refined verbal communication skills.
• Must have physical stamina to lift moderate amounts of weight.
• Basic computer knowledge.
• Must be available to work a flexible schedule, including afternoons, evenings, weekends, and holidays. Typical shifts are from 3:00 PM to 11:30 PM.
• Exceptional customer service.
• Ability to stand for up to 8 hours.

Responsabilités

• Guest Services Attendants are in constant communication with the Front Office and Valet Team to ensure guests are escorted and their luggage and personal items are transported to and from the guest rooms efficiently.
• Ensure guests are comfortable with accommodations and are familiar with room offerings and features.
• Assist in ensuring efficient check-in and checkout experience.
• This role involves a high volume of walking.
• Opportunity for casual conversation and hotel or local recommendations.

Description du poste

Grand Hyatt Scottsdale Resort in Scottsdale, AZ is seeking a Bell Attendant (PM) for full-time employment. You will assist guests with luggage, accompany guests between rooms and services, and help ensure a smooth check-in/check-out experience at a premier full-service resort.

The role requires strong customer service, good communication, and the stamina to stand for long periods while assisting guests during our PM shifts from 3:00 PM to 11:30 PM.