Plumbing Warranty Technician

Intermountain Home Services; Salt Lake City (UT); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Company vehicle

Medical coverage

401(k) with match

Paid time off

Job summary

Beehive Plumbing is seeking a skilled Plumbing Warranty Technician to respond to warranty claims, recalls, and quality inspections on past installations. You will troubleshoot, diagnose, and repair plumbing components in residential and light commercial settings, while clearly communicating options and warranty coverage to customers.

The role requires 3+ years in residential plumbing, strong troubleshooting, and a valid Apprentice license (Journeyman a plus).

Qualifications

• 3+ years of residential plumbing service or installation experience.
• Experience diagnosing and correcting plumbing installation defects preferred.
• Journeyman Plumber license is a plus; Apprentice license required.
• Strong troubleshooting and root-cause analysis skills.
• Excellent communication and customer service abilities.

Responsibilities

• Diagnose and resolve warranty, recall, and callback issues in homes and light commercial properties.
• Inspect completed installations to verify workmanship and code compliance.
• Repair or replace plumbing components including water heaters, fixtures, piping, valves, and drainage.
• Identify root causes and propose corrective actions to prevent future callbacks.
• Communicate findings and warranty coverage clearly with customers.
• Document inspections and repairs in company systems.
• Collaborate with teams to address quality concerns and improve processes.
• Maintain compliance with local codes and safety standards.
• Keep vehicle and tools organized and ready for service.
• Represent Beehive Plumbing professionally in every interaction.

Skills

Residential plumbing

Troubleshooting

Customer service

License: Apprentice (required)

License: Journeyman (plus)

Job description

Description

Attention - Service & Detailed Oriented Plumbers!!

Beehive Plumbing is seeking a skilled, customer-focused Plumbing Warranty Technician to join our team. This role is responsible for responding to warranty claims, service recalls, and quality assurance inspections on previously completed installations and repairs. The ideal candidate is a strong troubleshooter who takes ownership of their work, communicates professionally, and is committed to solving problems correctly the first time.

Key Responsibilities

• Diagnose and resolve plumbing warranty, recall, and callback issues in residential and light commercial properties.
• Inspect previously completed installations to verify workmanship, code compliance, and system performance.
• Repair or replace plumbing components including water heaters, fixtures, piping, valves, and drainage systems as needed.
• Identify root causes of recurring issues and recommend corrective actions to prevent future callbacks.
• Communicate findings, repair options, and warranty coverage clearly and professionally with customers.
• Document inspections, repairs, and service outcomes accurately within company systems.
• Collaborate with installation, service, and management teams to address quality concerns and improve processes.
• Maintain compliance with local plumbing codes, safety standards, and company procedures.
• Keep company vehicle, tools, and work areas clean, organized, and service-ready.
• Represent Beehive Plumbing professionally in every customer interaction.

Requirements

• 3+ years of residential plumbing service or installation experience.
• Experience diagnosing and correcting plumbing installation defects preferred.
• Journeyman Plumber License is a plus, Apprentice License required.
• Strong troubleshooting and root-cause analysis skills.
• Excellent communication and customer service abilities.
• Valid driver's license with a clean driving record.
• Ability to pass a background check and drug screening.
• Ability to lift equipment, work in confined spaces, and perform physical job duties as required.

Why Beehive Plumbing?

At Beehive Plumbing, we're committed to doing quality work and standing behind every installation. We provide the tools, training, and support our team needs to succeed while creating opportunities for long-term career growth.

What We Offer

• Competitive hourly pay
• Performance incentives
• Company vehicle (where applicable)
• Medical, dental, and vision coverage
• 401(k) with company match
• Paid Time Off and paid holidays
• Ongoing training and development
• Career advancement opportunities
• Supportive, team-oriented culture

Beehive Plumbing is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees.