Plumbing Technician

Chancey & Reynolds; Knoxville (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Year-round work

Company vehicle

Paid holidays and PTO

Ongoing training and development

Supportive team environment

Job summary

Chancey & Reynolds is seeking a Plumbing Service Technician in Knoxville, TN, for year‑round work with a company vehicle and ongoing training. The role focuses on diagnosing and repairing residential plumbing systems, educating customers, and maintaining detailed service records.

Candidates should have strong troubleshooting, customer service, and communication skills, plus a valid driver’s license. Preference is given to those with water heater experience, drain cleaning, and residential

Qualifications

• Minimum 3+ years of plumbing service experience.
• Strong troubleshooting and diagnostic skills.
• Ability to work independently and manage service calls efficiently.
• Excellent customer service and communication skills.
• Valid driver's license with a clean driving record.
• Ability to explain repair options clearly and professionally.

Responsibilities

• Diagnose, repair, and service residential plumbing systems.
• Troubleshoot plumbing issues and provide effective solutions.
• Repair and replace water heaters, fixtures, faucets, toilets, disposals, and related plumbing equipment.
• Perform drain cleaning and basic sewer line diagnostics.
• Educate customers on repair and replacement options.
• Maintain accurate service records and job documentation.
• Deliver exceptional customer service on every call.
• Follow company safety standards and plumbing codes.
• Work collaboratively with dispatch and management teams.

Skills

Troubleshooting

Independent work

Customer service

Communication

Valid driver's license

Education

3+ years plumbing service experience

Job description

What We Offer

• Year-round work
• Company vehicle
• Paid holidays and PTO
• Ongoing training and development
• Supportive team environment

Responsibilities

• Diagnose, repair, and service residential plumbing systems
• Troubleshoot plumbing issues and provide effective solutions
• Repair and replace water heaters, fixtures, faucets, toilets, garbage disposals, and related plumbing equipment
• Perform drain cleaning and basic sewer line diagnostics
• Educate customers on repair and replacement options
• Maintain accurate service records and job documentation
• Deliver exceptional customer service on every call
• Follow company safety standards and plumbing codes
• Work collaboratively with dispatch and management teams

Qualifications

Required

• Minimum 3+ years of plumbing service experience
• Strong troubleshooting and diagnostic skills
• Ability to work independently and manage service calls efficiently
• Excellent customer service and communication skills
• Valid driver's license with a clean driving record
• Ability to explain repair options clearly and professionally

Preferred

• Residential service plumbing experience
• Water heater installation and repair experience
• Tankless water heater experience
• Drain cleaning and sewer diagnostic experience
• Sales and customer education experience

What We're Looking For

The ideal candidate is:

Dependable and professional

Customer-focused

Self-motivated

Detail-oriented

Team-oriented

Committed to providing high-quality workmanship

We are looking for technicians who take ownership of their work, communicate effectively with customers, and want to build a long-term career with a growing company.

Why Join Chancey & Reynolds?

At Chancey & Reynolds, we believe our employees are our greatest asset. We provide the support, training, and opportunities needed to help our team members succeed while delivering outstanding service to our customers.

Location: Knoxville, TN
Position: Plumbing Service Technician
Experience Required: 3+ Years Plumbing Service Experience
Industry: Residential Plumbing Service & Requite