Plumbing Technician - Apprentice Path (Service Truck, 2000+ hrs)
Overview
All Pro Plumbing is hiring a Plumbing Technician (Apprentice Path, 2000+ hrs) to progress toward licensed truck‑lead capability while delivering safe, high‑quality residential service work. You will execute work under the oversight of a licensed lead, strengthen diagnostics and workmanship, and build disciplined ServiceTitan documentation habits as you advance through apprenticeship milestones.
Responsibilities
- Support on‑site diagnosis and scope confirmation under a licensed lead; ask questions early when scope or safety is unclear.
- Perform approved repairs and installations to company workmanship standards and applicable code (within current authorization/skill level).
- Prepare jobs effectively: parts staging, tool readiness, protection of the home, and clean work area setup.
- Maintain accurate ServiceTitan updates, notes, photos, and closeout documentation (same‑day when required).
- Practice strong parts discipline (material accountability, returns, and preventing truck/warehouse waste).
- Communicate job status and constraints to the lead technician and internal teams.
- Follow training plan milestones and track hours/requirements toward the next licensing step.
Safety & Standards
- Safety‑first: stop work and alert when hazards are present or suspected (gas, sewage exposure, electrical, structural risk).
- Follow all company SOPs, code requirements, and “no shortcuts” workmanship expectations.
- Protect customer property: cleanliness, home protection, and respectful communication at all times.
- Do not promise discounts/refunds/warranty outcomes—route approvals to the proper owner.
- Document work clearly and honestly (what was found, what was done, what remains).
Requirements
- Current Washington State trainee certificate holder (required). 2000+ verified field hours and a clear path toward completing apprenticeship requirements.
- Demonstrated reliability: punctual, coachable, and able to follow standards without constant supervision.
- Comfort using a mobile app for job updates and documentation (ServiceTitan or similar).
- Valid and unrestricted driver’s license with an acceptable driving record, and ability to work in a mobile, physical job environment.
You’ll Be Successful If You…
- Consistently execute work that meets workmanship and safety standards with decreasing rework.
- Improve diagnostic and execution skills month over month (fewer avoidable mistakes, stronger job preparation).