Plumbing Service Technician - On-Site Repair Expert

Technibus, Inc.; Cincinnati (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401K plan with Employer Contribution

Paid Time Off

Life Insurance

Medical Coverage

Dental Coverage

Vision Coverage

Disability Coverage

Job summary

IES in Cincinnati is seeking a Plumbing Service Technician to perform service, maintenance, repair, and troubleshooting for residential and commercial customers. The role operates independently on routine calls, ensuring safety, quality workmanship, and customer satisfaction during on-site service activities.

Responsibilities include diagnosing plumbing systems, reading work orders, coordinating with stakeholders, maintaining records, and training entry-level technicians.

Qualifications

• Working knowledge of plumbing systems, troubleshooting procedures, service practices, and plumbing codes.
• Ability to read and interpret technical documents, diagrams, and work instructions.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple service calls and priorities in fast-paced field environments.

Responsibilities

• Diagnose, service, repair, and maintain plumbing systems, fixtures, and related equipment.
• Perform plumbing troubleshooting, inspections, repairs, and service work in accordance with company standards and applicable codes.
• Read and interpret work orders, specifications, diagrams, and service documentation to complete assignments accurately and efficiently.
• Identify plumbing issues and implement corrective actions to restore system functionality and operational performance.
• Coordinate with field personnel, supervisors, customers, vendors, and internal departments regarding service activities, material needs, and job updates.
• Maintain accurate service records, work orders, inspection reports, and jobsite documentation.
• Ensure compliance with company policies, safety procedures, plumbing codes, and operational standards.
• Maintain tools, equipment, vehicles, and work areas in safe and organized condition.
• Support jobsite organization, material management, and operational efficiency during service activities.
• Provide professional customer interactions and communicate service recommendations and repair information clearly to customers.
• Assist with training and supporting entry-level service technicians as assigned.
• Perform additional duties as assigned.

Skills

Plumbing knowledge

Technical reading

Organizational skills

Communication

Multi-tasking

Safety awareness

Hand and power tools

Independent & team work

Background checks

English proficiency

Education

High school diploma or equivalent

Plumbing trade training or apprenticeship preferred

Tools

Plumbing tools

Testing devices

Mobile technology

Job description

IES in Cincinnati is seeking a Plumbing Service Technician to perform service, maintenance, repair, and troubleshooting for residential and commercial customers. The role operates independently on routine calls, ensuring safety, quality workmanship, and customer satisfaction during on-site service activities.

Responsibilities include diagnosing plumbing systems, reading work orders, coordinating with stakeholders, maintaining records, and training entry-level technicians.