Plumbing Service Pro: Warranty & Repair Expert

IES Residential; Nashville (TN); On-site; USD 52,000 - 75,000; Full time

Job summary

IES Residential in Nashville, TN is seeking a Plumbing Service Technician to join our field team. You will diagnose, repair, and maintain residential and commercial plumbing systems, with a focus on warranty work and service calls.

The role requires strong troubleshooting, clear communication, and safe work practices. You will document work, interact with customers, and coordinate with field personnel to complete repairs efficiently. Travel between service locations is expected.

Qualifications

• Must have strong troubleshooting and repair skills for residential and commercial plumbing.
• Excellent communication and customer-service orientation are required.
• Professional adherence to safety standards and plumbing codes.

Responsibilities

• Diagnose, service, repair, and maintain plumbing systems and fixtures.
• Perform warranty plumbing repairs and follow‑up service calls.
• Review work orders and document service activities.
• Communicate professionally with customers and team members.
• Maintain tools and vehicle in safe, organized condition.

Skills

Troubleshooting

Customer service

Communication

Problem-solving

Independence in field

Teamwork

Education

High school diploma or equivalent (preferred)

Plumbing license and certifications (preferred)

Tools

Hand tools

Power tools

Plumbing equipment

Testing equipment

Mobile devices

Job description

IES Residential in Nashville, TN is seeking a Plumbing Service Technician to join our field team. You will diagnose, repair, and maintain residential and commercial plumbing systems, with a focus on warranty work and service calls.

The role requires strong troubleshooting, clear communication, and safe work practices. You will document work, interact with customers, and coordinate with field personnel to complete repairs efficiently. Travel between service locations is expected.