Plumbing Service Technician — Growth & Benefits

TurnPoint Services; Old Bridge (NJ); On-site; USD 34,000 - 69,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave

PTO

Company-paid holidays

Life and disability insurance

Accident, critical illness coverage

Pet insurance and identity protection

Job summary

Arctic Air, part of TurnPoint Services, is seeking a customer-focused Plumbing Service Technician to diagnose, repair, and maintain residential and light commercial plumbing systems. Join a national network with local team culture and growth opportunities.

You will troubleshoot issues, install fixtures, and ensure safety and code compliance, while providing clear communication to customers and documenting work.

Qualifications

• 3+ years plumbing service experience (residential or light commercial).
• In-depth knowledge of plumbing systems, tools, and techniques.
• Strong troubleshooting, diagnostic, and problem-solving skills.
• Excellent customer service and communication abilities.
• Plumbing apprentice or journeyman license (as required by local jurisdiction).
• Ability to lift up to 100 lbs and work in confined spaces, crawlspaces, and outdoor environments.
• Valid driver's license with a clean driving record.
• Experience with tankless water heaters, drain cleaning, or water filtration systems a plus.

Responsibilities

• Diagnose and repair plumbing issues including leaks, clogs, broken pipes, and fixture malfunctions.
• Install and replace faucets, toilets, water heaters, garbage disposals, and other plumbing fixtures.
• Perform preventive maintenance on water, sewer, and drain systems.
• Troubleshoot system failures and recommend repair or replacement options.
• Accurately document work performed, parts used, and labor hours.
• Provide professional communication and clear explanations to customers about repair findings and solutions.
• Ensure all work meets local plumbing codes, safety standards, and company quality expectations.
• Maintain a clean, organized work vehicle and job site.
• Collaborate with dispatchers and supervisors to ensure timely service delivery.
• Participate in on-call rotation for emergency plumbing service.

Skills

Plumbing experience

Customer service

Communication

Troubleshooting

Problem solving

Valid driver's license

Tankless water heaters

Drain cleaning

Water filtration systems

Education

Plumbing apprentice or journeyman license

Job description

Arctic Air, part of TurnPoint Services, is seeking a customer-focused Plumbing Service Technician to diagnose, repair, and maintain residential and light commercial plumbing systems. Join a national network with local team culture and growth opportunities.

You will troubleshoot issues, install fixtures, and ensure safety and code compliance, while providing clear communication to customers and documenting work.