Plumbing Service Technician at Go Green Plumbing, Heating, Air & Electrical

HireAligned; Highland Park West (NC); On-site; USD 65,000 - 125,000; Full time

Job summary

Go Green Plumbing, Heating, Air & Electrical is seeking a Customer-Facing Plumbing Service Technician to run residential service calls across Greensboro and the Triad. You will diagnose, repair, and explain options to homeowners while following the Nexstar process and collaborating with dispatch and the in-house academy for ongoing training.

Ideal candidates have proven residential plumbing experience, strong troubleshooting, and a clean driving record; ServiceTitan experience is a plus and will

Qualifications

• Proven residential plumbing service experience with strong troubleshooting skills.
• Knowledge of local plumbing codes.
• Comfortable presenting options to homeowners, not just fixing the problem.
• Willingness to learn and follow the Nexstar service system (no prior Nexstar experience required).
• A clean, insurable driving record.
• ServiceTitan experience is a plus; we'll train you.

Responsibilities

• Run residential plumbing service calls across Greensboro and the Triad.
• Diagnose and repair residential plumbing systems, including water heaters, fixtures, soldering, pipe threading, and gas leak testing and repair.
• Follow Nexstar service process: evaluate the system, present options, and get homeowner approval before starting work.
• Walk homeowners through repair, upgrade, financing, and maintenance plan options.
• Work alongside customer service and dispatch, keeping a clean, well-stocked truck.
• Join morning meetings and ongoing training, and mentor apprentices from our in-house academy.

Skills

Residential plumbing

Troubleshooting

Customer communication

ServiceTitan experience

Tools

ServiceTitan

Job description

$65K - $125K/yr | Hybrid Pay: Hourly + Uncapped Commission | In-House Academy | Full-time | Greensboro, NC

About Go Green Plumbing, Heating, Air & Electrical

Go Green is a family-owned plumbing, heating, air, and electrical company founded in 2015 by Alicia and Pete Green. What started in their basement has grown into one of the Triad's fastest-growing home service companies, serving homeowners across Greensboro, High Point, Kernersville, Burlington, and the surrounding areas. We're a proud Nexstar member shop with a strong, team-first culture.

We're growing fast and hiring multiple Plumbing Service Technicians. If you're an experienced residential service plumber who's great with homeowners and wants to get paid for how good you are, we'd love to talk to you.

Pay

• $65,000 - $125,000 per year
• Hybrid pay: hourly base plus uncapped commission on total revenue
• Commission is paid on total revenue with no costs deducted, so the plan is simple to understand
• Our top techs earn well into six figures; we have technicians at a $25/hr base making around $140K a year
• We'll show you real (redacted) pay stubs from our team in your interview
• Callback policy written by our own technicians

What You'll Do

• Run residential plumbing service calls across Greensboro and the Triad
• Diagnose and repair residential plumbing systems, including water heaters, fixtures, soldering, pipe threading, and gas leak testing and repair
• Follow our Nexstar service process: evaluate the system, present options, and get the homeowner's approval before starting work
• Walk homeowners through repair, upgrade, financing, and maintenance plan options
• Work alongside customer service and dispatch, and keep a clean, well-stocked truck
• Join morning meetings and ongoing training, and help mentor apprentices from our in-house academy

What We're Looking For

• Proven residential plumbing service experience with strong troubleshooting skills
• Knowledge of local plumbing codes
• Comfortable presenting options to homeowners, not just fixing the problem
• Willingness to learn and follow the Nexstar service system (no prior Nexstar experience required)
• A clean, insurable driving record
• A competitive drive to be a better tech tomorrow than you are today
• ServiceTitan experience is a plus; we'll train you

Why Go Green?

At Go Green, great techs get paid like great techs. Instead of a flat rate where everyone makes the same no matter how hard they work, our hybrid plan rewards your skill and effort with no cap. Add a team culture our people genuinely love, an in-house academy, and a company that's growing every year, and you've got a place to build a real career.

Work Location: On the road across Greensboro and the Triad. Shop: 300 Pomona Dr, Greensboro, NC 27407.