Residential Plumbing Service Technician (Nights)

Parks Heating & Cooling, Inc.; Indian Trail (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Health insurance

PTO

401(k) matching

Vision insurance

Company truck

Paid holidays

Job summary

Parks Heating, Cooling, Plumbing & Electrical is seeking an experienced Plumbing Service Technician in Indian Trail, NC. The role focuses on diagnosing plumbing issues, repairs, and educating customers on options and financing plans.

You’ll join a company with a 50-year track record and comprehensive benefits, including health insurance, retirement, PTO, and training. You will work on residential service calls, maintain safety standards, and mentor apprentices while contributing to revenue goals

Qualifications

• Three (3)+ years of residential plumbing service experience.
• Knowledgeable of local plumbing codes and on-the-job applications.
• Proven track record in soldering, fixture installation, leak detection and repair.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to connect.
• Desire to improve as a technician over time.
• Competitive individual contributor who also values teamwork.
• 401(k) matching
• Company truck
• Health insurance
• Paid time off
• Vision insurance

Responsibilities

• Understand plumbing systems to troubleshoot and diagnose issues.
• Go through crawlspaces and attics when necessary.
• Educate customers and present detailed option sheets for products and services.
• Assist customers with financing options and maintenance plans.
• Make repairs and test functionality and leaks.
• Adhere to service criteria and exceed revenue goals.
• Present professionally to win referrals and repeat business.
• Collaborate with customer service and dispatch for success.
• Maintain a clean, organized job site and truck inventory.
• Participate in training, meetings and retreats.
• Train and mentor apprentices for accurate repairs and installs.
• Be accurate and timely with invoices, timecards and feedback.

Skills

Three years of residential plumbing

Verbal and written communications

Integrity and social skills

Clean driving record

Organized with follow-through

Tools

ServiceTitan

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Plumbing Indian Trail, NC, US

6 days ago Requisition ID: 1029

Salary Range: $80,000.00 To $150,000.00 Annually

Parks Heating, Cooling, Plumbing & Electrical has been a leading provider of HVAC, Plumbing and Electrical services in the Charlotte Metro Area for over 50 years. We are actively seeking an experienced Plumbing Service Technician! We inspire our employees to be the best they can be and consider our team, our most important resource.

Reasons to Join Parks:

• Up to $50/hr with Bonuses, Commissions and Spiffs!
• We have Techs making over $200k a year!
• Our average technician makes $100k a year!
• Company sponsored Health insurance benefits (Medical, Vision, Dental)
• Company sponsored PTO plus 5 Paid holidays
• Company Sponsored retirement plan (401k Retirement Plan with a 3% company match)
• Paid on-going training.

Responsibilities:

• Understand the plumbing system in order to accurately troubleshoot and diagnose plumbing issues.
• Physically capable of going through crawlspaces and attics when necessary.
• Know how to educate customers and provide detailed option sheets with the right products and services.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Ability to make repairs and properly test for functionality and leaks.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Show yourself as professional and knowledgeable to win new referrals and repeat business.
• Work alongside customer service and dispatch to ensure overall success of the business.
• Maintain a clean, organized job site and well inventoried truck.
• Participate actively in all training exercises, morning meetings and retreats.
• Train and mentor apprentices to ensure quick, accurate repairs and installations.
• Be accurate and timely with invoices, timecards, curbside feedback and option sheets.

Qualifications:

• Three (3)+ Years of residential plumbing service experience.
• Knowledgeable of local plumbing codes and ability to make on-the-job applications.
• Develop proven track record in soldering, fixture installation, leak detection and repair.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.
• 401(k) matching
• Company truck
• Health insurance
• Paid time off
• Vision insurance

Experience

residential plumbing service: 3 years (Required)

ServiceTitan : 1 year (Preferred)

License/Certification: Driver's License (Required)