Plumbing Service Technician

Sila Services, LLC; Whitehall Township (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation

Performance-based incentives

Medical, dental, vision benefits

Paid time off & holidays

401(k) with company match

Company vehicle and equipment

Ongoing training & career development

Advancement opportunities

Year-round work

Job summary

Carter’s Plumbing, Heating & Cooling is seeking a skilled Residential Service Plumber to diagnose, repair, maintain, and replace residential plumbing systems while delivering exceptional customer experiences.

This role emphasizes teamwork, professional growth, and adherence to local code requirements; a valid driver’s license and background check are required. Join a company that values quality service and ongoing training.

Qualifications

• 3+ years of residential plumbing experience.
• Strong diagnostic and troubleshooting abilities.
• Excellent customer service and communication skills.
• Valid driver’s license with a clean driving record.
• Ability to pass a background check and drug screening.

Responsibilities

• Diagnose and repair residential plumbing systems.
• Perform plumbing service, maintenance, and replacement work.
• Install and replace water heaters, fixtures, faucets, sump pumps, water lines, drain lines, and sewer components.
• Present repair and replacement options to homeowners.
• Educate customers on their plumbing systems and recommend appropriate solutions.
• Maintain accurate job notes and documentation.
• Ensure all work is completed safely and meets local code requirements.
• Maintain a clean and professional appearance at all times.
• Deliver an exceptional customer experience on every call.

Skills

Residential plumbing

Diagnostics

Customer service

Team player

Code compliance

Job description

Residential Service Plumber

Location: White Lake, MI
Company: Carter’s Plumbing, Heating & Cooling

About Carter’s Plumbing, Heating & Cooling

At Carter’s Plumbing, Heating & Cooling, our mission is simple: Growing Together as a Team to Serve Every Customer with Excellence—and have fun doing it. We are committed to providing exceptional service to our customers while creating a positive, team-oriented environment where employees can grow and succeed.

Position Summary

Carter’s Plumbing, Heating & Cooling is seeking an experienced Residential Service Plumber to join our growing team. This individual will be responsible for diagnosing, repairing, maintaining, and replacing residential plumbing systems while delivering an exceptional customer experience. We are looking for someone who takes pride in their work, enjoys helping customers, and wants to be part of a company that values teamwork and professional growth.

Responsibilities

• Diagnose and repair residential plumbing systems
• Perform plumbing service, maintenance, and replacement work
• Install and replace water heaters, fixtures, faucets, sump pumps, water lines, drain lines, and sewer components
• Present repair and replacement options to homeowners
• Educate customers on their plumbing systems and recommend appropriate solutions
• Maintain accurate job notes and documentation
• Ensure all work is completed safely and meets local code requirements
• Maintain a clean and professional appearance at all times
• Deliver an exceptional customer experience on every call

Qualifications

• 3+ years of residential plumbing experience preferred
• Strong diagnostic and troubleshooting abilities
• Experience with residential service, repair, and replacement work
• Excellent customer service and communication skills
• Ability to build trust and educate homeowners
• Team-oriented attitude with a strong work ethic
• Desire to learn, grow, and continuously improve
• Valid driver’s license with a clean driving record
• Ability to pass a background check and drug screening

What We Offer

• Competitive compensation
• Performance-based incentives
• Medical, dental, and vision benefits
• Paid time off and paid holidays
• 401(k) with company match
• Company vehicle and equipment
• Ongoing training and career development
• Advancement opportunities within a growing company
• Year-round work