Plumbing Service Technician

Strongbuilt; Tucson, Northern (AZ, KY); Hybrid; USD 55,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

401(k) company match

Holiday pay

Paid time off

Company events

Job summary

StrongBuilt Plumbing & Air in Tucson, AZ seeks a Plumbing Service Technician. You will diagnose and repair plumbing issues, install fixtures, and perform preventive maintenance while working independently to meet customer needs.

Ideal candidates have 3+ years of plumbing service experience, a journeyman license or state certification, and strong customer communication. Travel up to 25% with a field-based schedule and mentorship responsibilities.

Qualifications

• High school diploma required, plumbing trade school preferred.
• 3+ years of plumbing service experience is preferred.
• Journeyman license or state certification strongly preferred (location varies).

Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance.
• Document work performed, materials used, and recommendations, ensuring compliance with codes and company standards.
• Provide clear, professional communication to customers about diagnoses, repairs, and options, educating on preventive maintenance and upgrades.
• Collect payments and maintain truck inventory.
• Collaborate with dispatch, service managers, and team members, mentoring apprentices and technicians.
• Maintain tools, equipment, and vehicle in safe, clean condition.

Skills

Excellent communication

Customer service

Independent work

Time management

ServiceTitan

Education

High school diploma

Plumbing trade school

Tools

N/A

Job description

Job Details

Job Location: StrongBuilt Plumbing & Air (AZ) - TUCSON, AZ 85714
Position Type: Full Time
Travel Percentage: Up to 25%

Strongbuilt is a residential service company specializing in Electric, Plumbing, Heating & Air and has been in business since 2015. Strongbuilt has set a higher standard for contractors and grown rapidly. As a veteran-owned company, Strongbuilt owners and managers train our staff to act and behave with the respect and principles we followed during our active-duty tenure. We provide a great environment and culture focused on growth, development, and retention. We continue to grow every year!

Position Summary

As a Plumbing Service Technician, you'll diagnose and repair plumbing issues like leaks, clogs, and faulty fixtures, working independently to get the job done right while giving customers clear, honest information about their home. This position suits someone with real experience who's ready to work on their own and mentor others coming up in the trade.

Key Responsibilities

• Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations
• Perform inspections and preventive maintenance, testing water pressure, drainage, and system performance
• Document work performed, materials used, and recommendations, and ensure all work complies with plumbing codes, OSHA regulations, and company standards
• Provide clear, professional communication to customers about diagnoses, repairs, and options, educating them on preventive maintenance and upgrade opportunities
• Collect payments and maintain your truck inventory
• Collaborate with dispatch, service managers, and team members, supporting the training and mentoring of apprentices and technicians
• Maintain your tools, equipment, and vehicle in safe, clean, working condition

We Offer

• Weekly pay with incentives and bonuses
• 401(k) retirement with company match
• Holiday pay, vacation pay, & paid time off
• Company events & parties

QualificationsRequirements

Education

• High school diploma or equivalent required
• Plumbing trade school or technical training preferred

Experience

• 3+ years of plumbing service experience preferred
• Journeyman plumbing license or state-required certification strongly preferred (may vary by location)
• Strong technical knowledge of plumbing systems, diagnostics, and repair practices

Licenses/Certifications

• Valid driver's license with clean driving record required

Knowledge, Skills, and Abilities

• Excellent communication and customer service skills
• Ability to work independently, manage time effectively, and complete jobs efficiently
• Proficiency with ServiceTitan or similar service management software preferred

Physical Demands and Conditions

• Lifting up to 75 lbs, bending, kneeling, crawling, climbing ladders, and standing for extended periods
• Work performed indoors and outdoors, including confined spaces or adverse conditions

Work Environment/Travel

• Field-based role with daily travel to residential and commercial customer sites
• May require evenings, weekends, or overtime depending on customer demand

Ability to pass background check and drug screenin