Plumbing Service Technician

Tom-Drexler-1; Town of Florida (NY); On-site; USD 80,000 - 130,000; Full time

Benefits offered by this job

Weekly pay

Commission-based earnings

Company-provided vehicle

Tools and uniforms

401(k) with company match

Company-paid life insurance

Short & long-term disability

Paid time off & holidays

Employee assistance program

Job summary

Freedom Air & Plumbing, located in Rockledge, FL, is seeking a Residential Plumbing Service Technician. You will diagnose, repair, and replace residential plumbing systems while delivering an exceptional customer experience.

This role rewards performance with uncapped commissions and a company-provided vehicle, tools, and uniforms. You’ll build lasting customer relationships and help homeowners choose the best solutions, with on-call scheduling and opportunities for advancement within a growing

Qualifications

• 5+ years of residential plumbing service experience.
• Proven experience diagnosing and repairing residential plumbing systems.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to recommend repair and replacement options confidently and ethically.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 50 pounds and work in residential environments.

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems.
• Install and replace water heaters, fixtures, faucets, toilets, disposals, water filtration systems, and other plumbing equipment.
• Perform drain and water line repairs as needed.
• Test plumbing systems to ensure proper operation and identify potential issues.
• Follow all local plumbing codes, safety standards, and company procedures.
• Provide homeowners with clear explanations of plumbing issues and recommended solutions.
• Educate customers on repair and replacement options to help them make informed decisions.
• Deliver exceptional customer service that earns repeat business and referrals.
• Maintain a professional appearance and positive attitude on every service call.
• Maintain a clean, organized, and well-stocked service vehicle.
• Accurately document work performed using ServiceTitan.
• Complete invoices, timesheets, and required documentation in a timely manner.
• Participate in training, team meetings, and ongoing professional development.

Skills

5+ years residential plumbing

Diagnose and repair

Troubleshooting

Customer service

Valid driver's license

Lifting up to 50 pounds

Tools

ServiceTitan

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Freedom Air and Plumbing, Rockledge, FL, US

Salary Range: $80,000.00 To $130,000.00 Annually

Residential Service Plumber - FREEDOM AIR & PLUMBING

Location:Rockledge, FL
Schedule: Monday- Friday + Rotating Weekends
Pay:$70,000 – $130,000 + annually (Commission Based)

We're especially interested in candidates located in:

• Brevard County
• Indian River County
• Martin County

About Freedom Air & Plumbing

For over 20 years, Freedom Air & Plumbing has been a trusted provider of residential plumbing, HVAC, and home comfort solutions across Florida's Space Coast. Our success is built on exceptional customer service, high-quality workmanship, and investing in our employees. As part of a rapidly growing residential home services platform, we offer the stability of a larger organization while maintaining the family-oriented culture of a local business.

If you're a customer-focused plumber who takes pride in quality work and wants to maximize your earning potential, we'd love to meet you.

Why Join Our Team?

• $70,000–$130,000+ Annual Earning Potential (Commission-Based)
• Top Performers Earn $130K+
• Weekly Pay
• Performance Incentives
• Company-Provided Vehicle, Tools & Uniforms
• 401(k) with Company Match
• Company-Paid Life Insurance
• Short & Long-Term Disability
• Paid Time Off & Paid Holidays
• Employee Assistance Program (EAP)
• Advancement Opportunities Within a Growing Organization

Position Summary

As a Residential Plumbing Service Technician, you'll diagnose, repair, and replace residential plumbing systems while delivering an exceptional customer experience. This role is ideal for someone who enjoys solving problems, educating homeowners, and recommending the best solutions for their home.

Our technicians are trusted advisors—not just plumbers. You'll have the opportunity to build lasting customer relationships while earning uncapped commission based on your performance.

What You'll Do

Residential Plumbing Service

• Diagnose, repair, and maintain residential plumbing systems.
• Install and replace water heaters, fixtures, faucets, toilets, disposals, water filtration systems, and other plumbing equipment.
• Perform drain and water line repairs as needed.
• Test plumbing systems to ensure proper operation and identify potential issues.
• Follow all local plumbing codes, safety standards, and company procedures
• Provide homeowners with clear explanations of plumbing issues and recommended solutions.
• Educate customers on repair and replacement options to help them make informed decisions.
• Deliver exceptional customer service that earns repeat business and referrals.
• Maintain a professional appearance and positive attitude on every service call.
• Maintain a clean, organized, and well-stocked service vehicle.
• Accurately document work performed using ServiceTitan.
• Complete invoices, timesheets, and required documentation in a timely manner.
• Participate in training, team meetings, and ongoing professional development.

What We're Looking For

Required Qualifications

• 5+ years of residential plumbing service experience is required.
• Proven experience diagnosing and repairing residential plumbing systems.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to recommend repair and replacement options confidently and ethically.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 50 pounds and work in residential environments.

Preferred Qualifications

• Experience using ServiceTitan.
• Experience working in a commission-based residential service environment.
• Sales and customer education experience.

What Success Looks Like

• Delivering an outstanding customer experience on every call.
• High customer satisfaction and referral rates.
• Strong average ticket and close rates through ethical recommendations.
• Quality workmanship completed safely and efficiently.
• Accurate documentation and consistent productivity.
• Positive collaboration with dispatch, customer service, and leadership.

Schedule

• Monday–Friday
• Rotating weekends and on-call schedule as needed

Pre-Employment Requirements

All employment offers are contingent upon successful completion of a criminal background check, drug screening, and motor vehicle record (MVR) review in accordance with applicable laws.