Plumbing Service Technician

Charles Towne Plumbing; North Charleston (SC); Presencial; USD 80 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid time off

Health & dental insurance

IRA plan with company match

Take-home company vehicle

No on-call nights or weekends

RiverDogs tickets

Resumo da oferta

Charles Towne Plumbing in North Charleston, SC is seeking an experienced Plumbing Service Technician to perform residential diagnostics, repairs, and installations while delivering exceptional customer service. This role emphasizes trust-building, clear communication, and recommending the right solutions.

Top performers can earn $80,000–$180,000+ annually through performance-based pay, with benefits like health/dental insurance, IRA match, a take-home company vehicle, and paid time off.

Qualificações

• 3+ years plumbing experience, preferably residential service
• Confident diagnosing and solving plumbing problems
• Builds relationships easily and communicates well
• Competitive and motivated, takes pride in performance
• Takes ownership of the customer experience and results
• Can recommend solutions confidently without being pushy

Responsabilidades

• Diagnose, repair, and install residential plumbing systems
• Handle leaks, clogs, drains, water heaters, fixtures, sewer issues
• Build rapport with homeowners and understand needs
• Explain problems and solutions clearly
• Recommend plumbing solutions and identify improvement opportunities
• Take ownership of calls from start to finish
• Use ServiceTitan or similar field-service software
• Maintain a clean, stocked service vehicle
• Deliver professional workmanship and represent the company with integrity and hospitality

Conhecimentos

Plumbing experience

Diagnosing

People skills

Self-motivated

Customer service

Ownership

Communication

Appearance & tools

Ferramentas

ServiceTitan

Descrição da oferta de emprego

Plumbing Service Technician

Charles Towne Plumbing North Charleston, South Carolina, United States

About this position

Sales and Service Technician

Location: North Charleston, SC
Serving: Charleston and surrounding Lowcountry communities

Who We’re Looking For

We’re looking for an experienced Service and Sales Technician who is confident, self-driven, competitive, personable, and comfortable working independently.

You know your craft, but you’re also great with people. You can walk into a customer’s home, quickly understand the problem, build trust, explain the options clearly, and confidently recommend the right solution.

You do need to believe in your work, believe in the solutions you provide, and be comfortable creating opportunities to help customers.

We’re looking for someone who:

• Has 3+ years of plumbing experience, preferably residential service.
• Is confident diagnosing and solving plumbing problems.
• Builds relationships easily and communicates well.
• Is competitive, motivated, and takes pride in performance.
• Works with urgency and doesn’t need to be micromanaged.
• Takes ownership of the customer experience and their results.
• Can confidently recommend solutions without being pushy.
• Takes pride in their appearance, vehicle, tools, and workmanship.
• Wants to work for a company with a reputation they can stand behind.
• Wants the opportunity to earn more by producing more.

About Charles Towne Plumbing

Charles Towne Plumbing is a locally owned, full-service plumbing company serving Charleston and the surrounding Lowcountry. Led by husband-and-wife owners Warren and Danielle DeHaven, we’ve built our reputation on quality workmanship, honest service, and treating customers and employees the right way.

We’re growing and want people who want to grow with us. Our technicians have the opportunity to work with a strong reputation, quality systems, and a company that values performance and work-life balance.

No on-call.

What You’ll Do

• Diagnose, repair, and install residential plumbing systems.
• Handle leaks, clogs, drains, water heaters, fixtures, sewer issues, and general plumbing repairs.
• Build rapport with homeowners and understand what they need.
• Explain problems and solutions clearly.
• Recommend appropriate plumbing solutions and identify legitimate opportunities to improve the customer’s system.
• Take ownership of calls from start to finish.
• Use ServiceTitan or similar field-service software.
• Maintain a clean, stocked service vehicle.
• Deliver professional workmanship and represent Charles Towne Plumbing with integrity and Southern hospitality.

Estimated earnings: $80,000–$180,000+ per year

Top performers have the opportunity to earn more based on sold, completed, and collected work.

• Performance-based piece-rate pay:
  • 0–29.99 sold hours: $67.50/hour
  • 30–39.99 sold hours: $72.50/hour
  • 40+ sold hours: $77.50/hour
• Paid based on the higher of performance pay or applicable hourly base pay
• Weekly pay
• Paid time off and holiday pay
• Health and dental insurance
• IRA plan with company match
• Take-home company vehicle, gas card, and uniforms
• No nights or weekends on-call
• RiverDogs baseball season tickets and other team perks

Required: Valid driver’s license and clean driving record. Must be authorized to work in the U.S.; visa sponsorship is not available.

Charles Towne Plumbing is committed to creating an inclusive and respectful workplace. We welcome applications from qualified candidates of all backgrounds and experiences.

Salary Information

$80,000 - $180,000Hourly Wage