Residential Plumbing Service & Sales Tech - No On-Call

Charles Towne Plumbing; North Charleston (SC); On-site; USD 80,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Health & dental insurance

IRA plan with company match

Take-home company vehicle

No on-call nights or weekends

RiverDogs tickets

Job summary

Charles Towne Plumbing in North Charleston, SC is seeking an experienced Plumbing Service Technician to perform residential diagnostics, repairs, and installations while delivering exceptional customer service. This role emphasizes trust-building, clear communication, and recommending the right solutions.

Top performers can earn $80,000–$180,000+ annually through performance-based pay, with benefits like health/dental insurance, IRA match, a take-home company vehicle, and paid time off.

Qualifications

• 3+ years plumbing experience, preferably residential service
• Confident diagnosing and solving plumbing problems
• Builds relationships easily and communicates well
• Competitive and motivated, takes pride in performance
• Takes ownership of the customer experience and results
• Can recommend solutions confidently without being pushy

Responsibilities

• Diagnose, repair, and install residential plumbing systems
• Handle leaks, clogs, drains, water heaters, fixtures, sewer issues
• Build rapport with homeowners and understand needs
• Explain problems and solutions clearly
• Recommend plumbing solutions and identify improvement opportunities
• Take ownership of calls from start to finish
• Use ServiceTitan or similar field-service software
• Maintain a clean, stocked service vehicle
• Deliver professional workmanship and represent the company with integrity and hospitality

Skills

Plumbing experience

Diagnosing

People skills

Self-motivated

Customer service

Ownership

Communication

Appearance & tools

Tools

ServiceTitan

Job description

Charles Towne Plumbing in North Charleston, SC is seeking an experienced Plumbing Service Technician to perform residential diagnostics, repairs, and installations while delivering exceptional customer service. This role emphasizes trust-building, clear communication, and recommending the right solutions.

Top performers can earn $80,000–$180,000+ annually through performance-based pay, with benefits like health/dental insurance, IRA match, a take-home company vehicle, and paid time off.