Plumbing Service Technician

Ricky Heath Plumbing, Heating, Cooling; Macon (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental & vision

PTO & holidays

401(k) match

Company truck

Tech devices

Tools & supplies

Paid training

Job summary

Ricky Heath Plumbing Heating & Cooling is a Georgia-based plumbing company seeking an experienced residential plumber to diagnose and repair systems in Macon and surrounding areas. You will lead customers to informed buying decisions and perform in-home service calls with a focus on quality and safety.

The role requires 6+ years of residential plumbing experience, knowledge of local codes, and a proactive, team-oriented mindset.

Qualifications

• 6+ years of residential plumbing experience.
• Knowledge of local plumbing codes and on-the-job applications.
• Ability to work in a positive team environment.
• Self-starter who can get the job done.
• Proven track record in pipe repair and fixture installation.
• Strong organizational and follow-through abilities.
• Excellent verbal and written communication.
• Exceptional customer service.
• Competitive individual contributor who also enjoys teamwork.
• Pass background check, MVR, and drug test.

Responsibilities

• Complete plumbing, drain cleaning, and other in-home service calls.
• Establish rapport with customers to sell the right products and services.
• Understand service criteria and exceed revenue goals.
• Be accurate and timely with documentation, estimates, invoices, time cards, and feedback sheets.
• Participate in training to grow and develop as a professional.

Skills

Residential plumbing experience

Team-oriented

Customer service

Communication

Job description

At Ricky Heath Plumbing Heating & Cooling, we are more than just a plumbing company; we are a family. We provide exceptional plumbing services in Macon and the surrounding areas and foster a culture that values our employees, cherishes our clients, and uplifts our community. Join that mission, and you will enjoy:

• Competitive pay – performance bonuses and spiffs
• Medical Insurance – We pay 99.5% of your health insurance premiums
• Affordable dental, vision, life insurance, short-term and long-term disability.
• Work-life balance – 2 weeks PTO to start plus 8paid holidays
• 401(k) plan with a 4 % match.
• Company-supplied truck; take it home at night; new and safe.
• New technology, including iPhone, iPad & access to integrated software.
• State-of-the-art tools, parts, and supplies.
• PAID TRAINING – 100+ hours each year

Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.

Responsibilities:

• Complete plumbing, drain cleaning, and other related in-home service calls.
• Establish customer rapport to sell the right products and services.
• Understand service criteria and hold yourself accountable for exceeding revenue goals.
• Be accurate and timely with job documentation, estimates, invoices, time cards, curbside feedback, and option sheets.
• Participate in training, allowing you to grow and develop as a professional

Requirements:

• 6 + years of residential plumbing experience
• Knowledge of local plumbing codes and ability to make on-the-job applications
• Ability to work in a positive team environment
• Self-starter who can get the job done
• Develop a proven track record in pipe repair, fixture installation, gas leak testing, and repair
• Highly organized with exceptional follow-through abilities
• Strong verbal and written communications
• Exceptional customer service
• Strong desire to be a better technician tomorrow than you are today
• Competitive individual contributor who also loves to win as a team
• Able to pass a background check, MVR, and a drug test

Ricky Heath Plumbing Heating and Coolingis an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic as outlined by applicable laws.