Plumbing Service Technician

R. Poust Heating & Air Conditioning; Ackerson (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(K) with Company Match

Paid Holidays & PTO

Job summary

R. Poust Heating & Air Conditioning in Ackerson, NJ is seeking a Plumbing Service Technician with a passion for customer service and technical expertise. This role offers immediate openings with an hourly base plus commission and strong growth potential for high performers.

Join a collaborative environment where your skills contribute to team success. Ideal candidates will have a minimum of 3 years of experience and knowledge of plumbing systems. Comprehensive benefits including medical insurance and paid training are provided.

Qualifications

• Minimum 3 years of experience as a residential plumber.
• Strong knowledge of plumbing systems and troubleshooting techniques.
• Valid driver's license with a clean driving record.

Responsibilities

• Install, maintain, and repair plumbing systems and fixtures.
• Inspect and test plumbing systems for safety and functionality.
• Prepare cost estimates for repairs and replacements.

Skills

Communication Skills

Technical Skills

Problem-Solving

Customer-Focused

Code Knowledge

Tools

Service Titan

Job description

Overview

Plumbing Service Technician (Residential)

Immediate openings! Earn an hourly base plus commission, with strong growth potential for high performers.

Join R.Poust Heating & Cooling and take the next step in your career as a Plumbing Service Technician with a company that truly values strong leadership, technical expertise, and exceptional customer service. We offer a collaborative, growth‑focused environment where your skills directly contribute to team success and operational excellence. If you're ready to make an impact, develop your leadership potential, and grow with an organization committed to long‑term professional advancement, apply today and become part of a team that invests in your future!

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Responsibilities

• Plumbing System Installation & Repairs– Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and general plumbing repairs
• System Inspections & Testing– Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential homes
• Customer Interaction– Handle customer queries, troubleshoot and resolve problems, and respond to callouts in a timely manner
• Cost Estimates– Prepare cost estimates for repairs and replacements, ensuring customers have clear expectations of service charges
• Service Documentation– Properly document all work completed usingService Titanor similar software to ensure accurate records of services provided
• Communication & Customer Service– Use good communication and listening skills to address customer concerns, provide expert advice, and ensure customer satisfaction
• Code Compliance– Ensure all work meets local plumbing codes and national standards for safety and quality
• Safety & Efficiency– Adhere to all safety protocols and ensure that plumbing systems are installed and repaired in the most efficient and effective manner

Qualifications

• Experience– Minimum 3 years of experience as a residential plumber, with expertise in a variety of plumbing installations and repairs
• Technical Skills– Strong knowledge of plumbing systems, fixtures, and troubleshooting techniques
• Service Software–Service Titanexperience is a plus, with the ability to accurately track service calls and customer interactions
• Communication Skills– Excellent communication and listening skills with the ability to explain complex plumbing issues to customers clearly
• Customer-Focused– Strong customer service orientation with the ability to handle customer queries, concerns, and provide professional solutions
• Problem-Solving– Ability to troubleshoot and resolve plumbing issues efficiently
• Driver’s License– Valid driver’s license with a clean driving record
• Code Knowledge– Knowledge of local plumbing codes and safety standards
• Physical Requirements– Ability to handle physical tasks such as lifting heavy equipment and working in tight spaces

Benefits

• Medical, Dental & Vision Insurance– Comprehensive coverage with minimal out-of-pocket expenses
• Disability & Life Insurance– Financial security for you and your family
• 401(K) with Company Match– Competitive retirement savings plan
• Paid Training & Career Development– Ongoing training and professional growth opportunities
• Paid Holidays & PTO– Paid time off for a healthy work-life balance
• Company Vehicle & Tools– Provided for qualified plumbers

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Join our team at R. Poust and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partnersnetwork!

R. Poust may conduct a pre-employment background check and drug test, subject to applicable laws.

R. Poust is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.