Plumbing Service & Sales Technician

Summers Plumbing Heating & Cooling; Muncie (IN); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid vacation and holidays

Company vehicle, gas card, phone, and

Job summary

Summers Plumbing Heating & Cooling in Muncie, IN is seeking a Plumbing Service & Sales Technician who can diagnose issues, perform quality service work, and present repair and replacement options to homeowners.

If you take pride in your craftsmanship and want an income that reflects your performance, this full-time role offers a competitive salary, performance-based earnings, benefits, and on-call opportunities.

Qualifications

• Minimum 2 years of residential plumbing experience.
• Strong diagnostic and troubleshooting skills.
• Ability to communicate solutions and close service-related sales.
• Valid Indiana driver’s license with acceptable driving record.

Responsibilities

• Diagnose, repair, and service residential plumbing systems.
• Perform maintenance and troubleshooting on water heaters, softeners, fixtures, and piping systems.
• Provide clear repair and replacement options to homeowners.
• Prepare accurate quotes for service and installation work.
• Offer financing options when appropriate.
• Use company-provided tools to document and manage service calls.
• Participate in an on-call rotation for emergency service, as required.
• Represent Summers with professionalism, integrity, and a customer-first mindset.

Skills

Residential plumbing

Diagnostic troubleshooting

Sales communication

Customer service

Team-oriented

Education

Plumbing license (preferred/pursuing)

Job description

Location

Muncie, IN

Company

Summers Plumbing Heating & Cooling

Position Type

Full-Time

Earn $75,000 - $100,000 Doing What You Do Best

Are you an experienced plumber who enjoys both solving problems and helping customers make informed decisions?

Plumbing Service & Sales Technician

Summers Plumbing Heating & Cooling is hiring a Plumbing Service & Sales Technician in Muncie, IN. This role is ideal for a skilled technician who can diagnose issues, perform quality service work, and confidently present repair and replacement options to homeowners.

If you take pride in your craftsmanship and want your income to reflect your performance – this is the opportunity for you.

What You'll Do

• Diagnose, repair, and service residential plumbing systems
• Perform maintenance and troubleshooting on water heaters, softeners, fixtures, and piping systems
• Provide clear repair and replacement options to homeowners
• Prepare accurate quotes for service and installation work
• Offer financing options when appropriate
• Use company-provided tools to document and manage service calls
• Participate in an on-call rotation for emergency service, as required
• Represent Summers with professionalism, integrity, and a customer-first mindset

What We're Looking For

• Minimum 2 years of residential plumbing experience
• Strong diagnostic and troubleshooting skills
• Ability to communicate solutions and close service-related sales
• Valid Indiana driver's license with an acceptable driving record
• Professional appearance and strong customer service skills
• Dependable, motivated, and team-oriented attitude

Plumbing license preferred (or currently pursuing licensure).

Compensation & Benefits

• Pay Range: $75,000 - $100,000 per year (performance-based earnings)
• Hourly base pay + commission + SPIF opportunities
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Paid vacation and holidays
• Company vehicle, gas card, phone, and uniforms provided
• Ongoing training and advancement opportunities

Schedule

• Full-time, Monday – Friday
• On-call rotation for emergency service, as required

Why Join Summers?

Since 1969, Summers Plumbing Heating & Cooling has proudly served Indiana communities with honest service and quality workmanship. In Anderson, we're known for taking care of our customers – and our team.

At Summers, You'll Find

• A family-oriented team culture
• Leadership that supports advancement
• Community involvement and pride in our work
• A place where performance is recognized and rewarded

Salary: $75000 - $100000 per year