Plumbing Service Manager / Supervisor

Primeplumbinginc; Orlando (FL); On-site; USD 90,000 - 135,000; Full time

Benefits offered by this job

Bonus based on performance

Company car

Competitive salary

Health insurance

Paid time off

Year-Round work

Continuous training

Employee discounts

Job summary

A family-owned plumbing company in Orlando is looking for a Plumbing Service Supervisor to lead and support field technicians. This role requires over 7 years of experience in commercial and residential plumbing, with a strong emphasis on customer service and the use of Service Titan. Candidates should possess excellent troubleshooting skills, attention to detail, and a valid driver's license. The position offers a competitive salary, robust benefits package including weekly pay, vacation pay, and opportunities for career advancement.

Qualifications

• 7+ years of experience in commercial and residential plumbing service.
• Superb knowledge of Service Titan is a must.
• Valid driver's license and ability to meet insurance guidelines.

Responsibilities

• Dispatch technicians from primary office.
• Travel to customers to diagnose and troubleshoot.
• Assist technicians in communicating plumbing issues.
• Maintain professional conduct in all working conditions.

Skills

Customer service skills

Troubleshooting skills

Strong work ethic

Attention to detail

Coachable and willingness to grow

Tools

Service Titan

Job description

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

This position salary can range from $90,000 - $135,000+ Annually

Plumbing Service Supervisors Primary Responsibilities:

To be a top leader and supporter of your plumbing service field technicians. Your position will be required to exemplify teamwork, leadership, dedication and accountability along with providing and networking your real-world field experience in the plumbing services industry with your team.

This position as a plumbing servicer supervisor will require working with a dynamic team and demonstrating your technical competence to ensure desired positive results.

If you are tired of the corporate owned, corporate ran plumbing service environment and want the team leadership you deserve working with REAL Plumbers running a REAL Plumbing company with moral core values, reach out and contact us now.

Prime Plumbing Incorporated is a 3rd generation family owned and operated plumbing company looking for our employees to grow and advance in our trade and into a solid future. There are always advancement opportunities with us. We have always been an extremely aggressive and growing company that puts our customers and employees first, not the investors. We are A+ rated by the BBB. Our customer reviews are real and not paid for like many of our competitors. We have over 2,800 real Google reviews possessing a 5-star rating that we are proud of and will preserve.

We pride ourselves on being a great place to work, providing excellent pay, continuous training and top benefits. With a fleet of stocked vehicles and enthusiastic employees, we want only highly motivated plumbers seeking the very best available.

What we OFFER you!

• Weekly pay
• Vacation Pay
• Parental Leave
• 6 Paid Holidays
• Year-Round work
• PTO after 90 days
• Employee Discounts
• Birthday recognition
• Employee Referral Bonus
• Career growth opportunity
• Short-term and long-term medical insurance
• Continuous training for your Professional development
• Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
• Robust benefits package – health, vision insurance and more

What you can expect from some of this position’s responsibilities:

• Dispatches technicians from primary office
• At times, travel to customers’ homes or businesses to diagnose & troubleshoot
• Often assisting the technician to identify & communicate plumbing issue(s) with customers
• Verify documented work performed by following company procedures thru Service Titan.
• Maintain professional conduct and appearance in all working conditions
• Aid in diagnosing common and diverse plumbing issues and emergencies efficiently and accurately
• Strong residential and business service experience and strong trouble shooting skills

As a candidate for this position, we require:

• At least 7 years of experience in the commercial and residential plumbing service sector.
• As an industry leader a Superb Knowledge of Service Titan is Expected, this is a must.
• Have excellent customer service skills, be honest, dependable, and reliable
• Knowledge of building codes, safety regulations, and safety practice
• Strong work ethic, coachable and willingness to grow
• Ability to complete unsupervised and unassisted projects
• Attention to detail, diligence and ability to perform multiple tasks simultaneously
• Work on-call guidance to your technicians, respond immediately to plumbing emergencies
• Valid driver’s license, ability to meet commercial auto insurance guidelines
• Eligible to legally work in the United States, ability to pass a drug and background check, physical dexterity.