Plumbing Service Manager - Aurora, CO

ARS; Aurora (IL); On-site; USD 95,000 - 105,000; Full time

Job summary

An established industry player is seeking a dynamic Plumbing Service Manager to lead a team of skilled technicians. This role involves overseeing the training, scheduling, and supervision of plumbing staff to deliver exceptional service to both commercial and residential clients. You will play a crucial part in motivating your team, resolving customer issues, and ensuring operational efficiency. With a competitive salary and a comprehensive benefits package, this opportunity offers both personal and professional growth in a supportive environment. If you are passionate about plumbing and team leadership, this is the perfect chance to make a significant impact.

Benefits

Company Vehicle with Fuel Card

Annual bonus opportunity

Comprehensive benefits package

401(k) plan with company match

13 days paid time off

Quality training programs

Discount Programs

Opportunity to give back to the community

Qualifications

• 6-8 years of plumbing experience required.
• Strong leadership and communication skills essential.

Responsibilities

• Supervise and train technicians for effective plumbing service.
• Resolve customer issues and ensure satisfaction.
• Conduct site surveys and review technician performance.

Skills

Leadership

Communication Skills

Negotiation Skills

Mathematical Skills

Technical Support

Education

High School diploma or GED

Tools

Computer Software

Job description

Overview

We have an exciting career opportunity for an ambitious, team-oriented professional who is interested in joining our team as a Plumbing Service Manager. As the Plumbing Service Manager, you will be responsible for the training, development, scheduling, and supervision of technicians to effectively provide commercial and/or residential plumbing service, repair, and installation for customers.

We offer

• $95,000 - $105,000 base salary
• Annual bonus opportunity
• Company Vehicle with Fuel Card
• Employee provided cell phone & laptop
• Comprehensive benefits package including medical, dental, vision & life insurance
• $5 a week medical plan option
• 401(k) plan with company match
• 13 days paid time off and 8 paid holidays
• Quality, comprehensive training programs
• Opportunities for advancement
• Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.)
• Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Responsibilities

• Supervise and delegate service employees, which includes assisting in hiring and disciplining of employees, scheduling employees, setting work priorities, conducting staff meetings, counseling and training employees, completing time sheets, evaluating performance and supervising work assignments to ensure effective operations.
• Coach and motivate technicians to work at their maximum productivity; coaches, trains and develops technicians to increase work and sales skills.
• Provide technical support to the field via radio, telephone, and/or at job sites.
• Review and audit technician paperwork daily; ensure that all equipment is in proper operating condition, including maintaining high quality appearance of vans and equipment.
• Oversee the dispatch function for our plumbing service techs to ensure the appropriate technician is selected based on customer needs.
• Resolve customer issues and complaints to ensure customer satisfaction.
• Assist the general manager with data collection and report preparation.
• Conduct site surveys.
• Review payroll records to ensure that technicians are paid properly.

Qualifications

• High School diploma or general education degree (GED).
• 6 - 8 years of plumbing experience.
• California Plumbing License is a plus.
• Proven success leading a team to achieve branch/corporate objectives.
• Working knowledge of general industry standards and plumbing a plus.
• Strong computer and mathematical skills required.
• Excellent negotiation, communication and presentation skills.
• Ability to understand the effects of economic, financial and market conditions on the business.
• Able to operate in a dynamic, fast-paced environment and adapt to a changing environment.
• Ability to think both strategically and execute against day-to-day objectives.

If you are interested in joining our team, please apply today!