Plumbing Service Apprentice

Happyhiller; Tennessee; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Long and Short-term disability

Company paid $50,000 life insurance

Company paid vacation

Paid holidays

Job summary

Happyhiller in Tennessee is seeking a dedicated plumbing service technician to assist with various service calls and repairs while ensuring customer satisfaction. This role involves problem-solving and operating specialized equipment, coupled with the commitment to follow safety regulations.

The ideal candidate should possess good analytical skills, attention to detail, and a valid driver's license. Benefits include health, dental, and vision insurance, as well as paid vacation and holidays.

Qualifications

• Two years’ experience preferred in plumbing service.
• Valid driver’s license and approved to drive.
• Capacity to lift 50 pounds and work in tight spaces.

Responsibilities

• Create a care culture and positive customer experience.
• Assist in plumbing service calls and inspections.
• Follow state laws and local building codes.
• Keep truck clean and stocked.

Skills

Customer service skills

Organizational skills

Analytical skills

Attention to detail

Ability to read blueprints

Education

High School diploma or GED

Graduate of Total Tech or plumbing training school

Job description

Responsibilities

• Create a care culture.
• Create a positive customer experience by completing calls correctly the first time with quality and care to applicable codes and to Hiller standards to avoid refunds and recalls ensuring customer satisfaction.
• Assist in adjusting, repairing, and replacing sewage and sump pumps.
• Assist in completing all plumbing service calls to applicable codes.
• Assist in thorough and accurate plumbing inspection including Health & Safety Checklist and communicate findings and recommendations to the client in a written option sheet.
• Assist in repair of drain, sewer, and water lines.
• Assist in the completion of all required documentation on services including checklist, collecting, and delivery to office administration.
• Assist with safely operating all types of drain cleaning and inspection equipment (i.e., 1/4, 3/8, and 5/8 drain cleaning machines, hydro jetting equipment, sewer and drain inspection cameras).
• Follow state laws and regulations and adhere to local building codes.
• Inform a technician, team lead, supervisor, or manager when the customer does not have water, hot water, or non-working waste line(s) before leaving the call.
• Inform technician, team lead, supervisor, or manager of any safety issues.
• Keep truck clean, stocked and accurately inventoried.
• Protect customer’s home from damage while working and leave customer’s home cleaner than when you arrived.
• Transport materials and tools to the job site and provide proper accounting of assigned tools.
• Perform other duties as assigned.

Position Requirements

• A High School diploma or general education degree (GED) required.
• Two years’ experience preferred but not required in installation, maintenance, troubleshooting, and correcting diverse plumbing service issues.
• Graduate of Total Tech or other plumbing training school.
• A valid driver’s license and approved to drive by the Company’s insurance carrier.
• Must be highly organized with good attention to detail and follow through.
• Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Team player working in a team environment.

Physical Requirements

• Work in outdoor elements with extreme variation in temperatures and weather conditions (heat, cold, rain, snow) at least 50% of the time.
• Climb ladders and steep stairs.
• The majority of time is spent standing, stooping, bending, crouching, kneeling, sitting, and reaching.
• Often works in tight spaces such as attics and / or crawlspaces.
• Must be able to lift 50 pounds with ability to push, pull, carry, or maneuver heavier items (with additional manpower or appropriate devices).
• Occasionally work from heights 15 feet or higher above ground.
• Carry a 24-foot extension ladder alone and/or a 40-foot extension ladder with a fellow co-worker on most jobs.
• Have good visual acuity.

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidaysMedical Flex Spending accounts – Family care

Hiller is an EEOC employer.

Applicants will be required to undergo pre-employment drug screens and background checks.