Plumbing Sales Associate — Customer Care Pro

Lowe's Companies, Inc.; Fort Worth (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. is seeking a Full Time Sales Associate in Fort Worth, TX to assist customers with home improvement needs in the Plumbing area. You will welcome customers, help them find products, and ensure efficient service throughout their shopping experience.

Responsibilities include stocking, processing orders, and cross-training in other departments to deliver excellent customer service. Minimum qualifications cover basic computer and retail tech skills and physical endurance.

Qualifications

• 6 months experience using a computer including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas to support customer service excellence.
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.

Skills

Computer literacy

Retail technology

Arithmetic

Prolonged standing

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's Companies, Inc. is seeking a Full Time Sales Associate in Fort Worth, TX to assist customers with home improvement needs in the Plumbing area. You will welcome customers, help them find products, and ensure efficient service throughout their shopping experience.

Responsibilities include stocking, processing orders, and cross-training in other departments to deliver excellent customer service. Minimum qualifications cover basic computer and retail tech skills and physical endurance.