Plumbing Sales and Service Technician

Sonoran Plumbing Supply Company, LLC; Phoenix (AZ); Hybrid; USD 67,000 - 71,000; Full time

Benefits offered by this job

Health, dental, vision

HSA/FSA

PTO

Life insurance

Disability (short/long-term)

401(k) with company match

Company parties

Growth opportunities

Uniforms

Work-from-home opportunities

Job summary

Sonoran Plumbing Supply Company, LLC in Arizona is hiring a Plumbing Sales and Service Technician on a full-time basis. You’ll guide customers, manage sales orders, and advise on product selection with plumbing expertise.

This role blends hands-on service with inventory awareness in a fast-paced retail setting. The ideal candidate has 2+ years in sales, strong communication, and leadership abilities, plus Spanish language skills.

Qualifications

• High school diploma or equivalent.
• 2+ years of related experience.
• Previous sales experience.
• Experience with team leadership and personnel management.
• Knowledgeable in Microsoft 365.
• Bilingual in Spanish.
• Strong communication and collaboration skills.

Responsibilities

• Greet customers and guide product selections.
• Process sales orders, arrange pickups and returns.
• Monitor stock levels and identify trends.
• Keep team informed about buying patterns.
• Assist contractors and DIY customers with expertise.

Skills

Sales experience

Leadership experience

Strong communication

Interpersonal skills

Bilingual Spanish

Education

High school diploma or equivalent

Bachelor's degree (preferred)

Tools

Microsoft 365

QuickBooks / Eclipse / Savance

Job description

Are you a skilled plumber looking for a change of pace without sacrificing your industry expertise? Join our team at Sonoran Plumbing Supply Company, LLC in Arizona, where we are searching for a full-time Plumbing Sales and Service Technician. You'll still be in the thick of it, guiding customers through product choices and offering trusted advice, just without the mud and busted pipes. We offer competitive pay at $32–$34/hour! At Sonoran, we're proud of our vibrant, team-first culture, and we back that up with unbeatable benefits:

• Health, dental, and vision
• HSA/FSA
• Paid time off (PTO)
• Life insurance
• Short- and long-term disability
• 401(k) with company match
• Company parties
• Growth opportunities
• Uniforms
• Work-from-home opportunities

THE INS AND OUTS OF BECOMING OUR PLUMBING SALES AND SERVICE TECHNICIAN

YOUR ROLE:

As our Plumbing Sales and Service Technician, your day involves a quick check of the counter displays-making sure product placement is on point and everything's stocked, labeled, and easy to find. You welcome familiar faces and new ones alike with a confident smile, listening closely to their needs. Sometimes it's a contractor looking for a specialty fitting, other times it's a DIYer in need of some direction. Either way, you take the lead-processing sales orders, arranging pickups, and ensuring returns are seamless. Between helping customers and tracking inventory trends, you keep your team in the loop on shifting buying patterns that could impact stock levels. It's a fast-paced mix of problem-solving, product knowledge, and people skills, all rooted in your plumbing expertise.

OUR REQUIREMENTS:

• High school diploma or equivalency
• 2+ years of related experience
• Previous sales experience
• Experience with team leadership and personnel management
• Knowledgeable in Microsoft 365 software (Word, Excel, Outlook, etc)
• Strong interpersonal skills and a positive attitude
• Cross-functional agility, attention to detail, and strong communication skills
• Bilingual in Spanish
• Ability to communicate complex situations clearly and simply
• Ability to facilitate collaboration
• Ability to perform work independently and under direct supervision
• Ability and drive to assist team members

Preferred qualifications:

• Plumbing retail/wholesale experience is preferred
• A bachelor's degree is preferred
• Experience using an inventory management system (QuickBooks, Eclipse, Savance, etc)
• Experience with material handling equipment (forklift, pallet jack, hand dolly, etc)

JOIN US AT SONORAN PLUMBING SUPPLY COMPANY, LLC

We are a dynamic and growing company that specializes in providing top-quality plumbing materials and excellent service to our customers. We value our employees and provide a supportive, growth-oriented environment where they can thrive. We are proud to maintain a team-oriented, results-driven culture where hard work and collaboration are always recognized and celebrated with great benefits and opportunities for career advancement.