Plumbing Operations Manager — Lead Service & Install, Bonus

Goettl Air Conditioning & Plumbing; Phoenix (AZ); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision, 401(k)

Leadership training

ServiceTitan & Samsara

Job summary

Goettl Air Conditioning & Plumbing in Phoenix, AZ is hiring a Plumbing Operations Manager to lead our service and install teams. This full-time, on-site role offers a competitive salary plus an annual bonus plan and growth opportunities.

You will hire, develop, and retain a high-performing team, drive safety and KPI performance, and partner with the General Manager on budgeting and EBITDA growth. Experience in residential plumbing and leadership in home services is required.

Qualifications

• Minimum 5 years in residential plumbing
• 5 years leadership experience in home services
• OSHA 10 Construction

Responsibilities

• Hire, develop, and retain a high-performing team
• Lead service and install operations and enforce safety standards
• Own KPIs: turnover, safety, callbacks, reviews, on-time arrival, and productivity
• Grow gross margin through better training, warranty, batching, and inventory processes
• Partner with the General Manager on budgeting, forecasting, and EBITDA growth

Skills

Leadership

KPI management

Communication

Education

High School or better

Tools

ServiceTitan

MS Office

Job description

Goettl Air Conditioning & Plumbing in Phoenix, AZ is hiring a Plumbing Operations Manager to lead our service and install teams. This full-time, on-site role offers a competitive salary plus an annual bonus plan and growth opportunities.

You will hire, develop, and retain a high-performing team, drive safety and KPI performance, and partner with the General Manager on budgeting and EBITDA growth. Experience in residential plumbing and leadership in home services is required.