Plumbing Office Assistant/Dispatcher

Suburban Plumbing; Westminster (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

An established plumbing company is seeking a dedicated Plumbing Office Assistant/Dispatcher to join their team. This role involves supporting daily operations through excellent customer service, managing schedules, and maintaining records in QuickBooks. Ideal candidates will possess strong organizational skills and a positive attitude, with the flexibility to work part-time hours, including evenings and weekends. Join a team that has been serving the Orange County community for over 20 years and make a difference in a vital industry.

Qualifications

• Experience in office administration or related fields.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Maintain schedules for service technicians and dispatch calls.
• Manage customer database and process invoices in QuickBooks.

Skills

Customer Service

Multi-tasking

Communication Skills

Attention to Detail

Organizational Skills

Education

High School Diploma

Tools

QuickBooks

Excel

Job description

Join to apply for the Plumbing Office Assistant/Dispatcher role at Suburban Plumbing.

We are currently seeking experienced office personnel to join our team! The ideal candidate will have excellent customer service skills, a positive attitude, and the ability to multi-task. You will perform clerical and administrative functions to support company operations.

Responsibilities:

1. Maintaining a schedule for service technicians (Excel)
2. Dispatching calls to technicians
3. Issuing purchase orders
4. Maintaining customer database in QuickBooks
5. Entering invoices, estimates, time logs, receipts, etc., in QuickBooks
6. Writing and responding to text messages and emails
7. Answering inbound telephone calls
8. Developing and implementing organized filing systems
9. Performing all other office tasks
10. Answering phones from home after hours and on weekends (schedule TBD)

Preferred Qualifications:

1. Previous experience in office administration or related fields
2. Ability to prioritize and multitask
3. Excellent written and verbal communication skills
4. Strong attention to detail
5. Strong organizational skills

Must be able to work a flexible schedule, which may include evenings, weekends, and holidays. Entry-level and part-time applicants may be considered based on schedule and experience.

Company Description:

We are an established residential and commercial plumbing company operating in Orange County for over 20 years.

Additional Information:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Construction