Plumbing & MEP Service Coordinator – Admin & Billing

DeBra-Kuempel Inc.; Cincinnati (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k)

Tuition reimbursement

Employee assistance program

Company discounts

Job summary

DeBra-Kuempel Inc. in Cincinnati seeks a Service Coordinator to provide administrative and billing support to the plumbing team and to assist customers. You will multi-task, stay organized, be punctual, and work independently as needed.

You will schedule technicians, prepare contracts, issue invoices, and generate reports while maintaining clear communication with the corporate office and customers to ensure timely service delivery.

Qualifications

• High School Diploma. Advanced education, preferred.
• Minimum 3-5 years of recent administrative support experience.
• Minimum 2 years accounting experience preferred.
• Knowledge/experience within a mechanical contracting firm preferred.
• Excellent proficiency in Word, Excel, PowerPoint, and other Microsoft Office software applications.
• Ability to learn other software applications as required.
• Knowledge of AIA forms, certified payroll, prevailing wage, State and Federal forms preferred.
• Strong communication and interpersonal skills, and able to interact with all levels of the organization and customers with a positive, engaging, proactive and team-based style.
• Excellent written and verbal communication skills, a team-player attitude and professional appearance.
• Demonstrates integrity, honesty, professionalism, attention to detail, and a commitment to delivering high-quality work while maintaining the highest ethical standards.
• Self-motivated and highly organized, with strong communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
• Must possess a valid driver’s license.

Responsibilities

• Work with plumbing service manager and other team members to provide quality and timely service, correspondence, and other needs to our customers and corporate office, as required.
• Scheduling technicians as required to meet the varying needs of our customers.
• Preparing contracts for implementation, invoicing, and effective communication within the organization to the proper team members involved.
• Provide quality administrative support, including producing and maintaining all letters, invoicing, spreadsheets, reports and other support as needed.
• Performing effectively and confidently, occasionally without supervision.
• Performs all other duties as required or assigned to support the success of the role and the organization.

Skills

Communication skills

Team collaboration

Organizational skills

Detail-oriented

Customer service

Education

High School Diploma

Advanced education, preferred

Tools

Word

Excel

PowerPoint

Job description

DeBra-Kuempel Inc. in Cincinnati seeks a Service Coordinator to provide administrative and billing support to the plumbing team and to assist customers. You will multi-task, stay organized, be punctual, and work independently as needed.

You will schedule technicians, prepare contracts, issue invoices, and generate reports while maintaining clear communication with the corporate office and customers to ensure timely service delivery.