Plumbing Install Manager

Acreeair; Tampa (FL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive Benefits

Company-provided vehicle

Employee Discount Program

Employee Assistance Program (EAP)

Job summary

A leading home services company in Tampa is seeking an experienced Plumbing Install Manager. You will lead a team of technicians, ensuring excellent service delivery and driving revenue growth. The ideal candidate has 3-5 years of management experience in the plumbing industry and is passionate about customer service. Competitive compensation with a salary range of $95k-$105k plus bonuses is offered.

Qualifications

• Ability to motivate and drive a team to achieve revenue and customer service goals.
• Strong ability to analyze complex situations and develop effective solutions.
• Familiarity with Service Titan and Nexstar preferred.

Responsibilities

• Oversee a team of +30 service technicians to ensure outstanding service.
• Drive team performance to meet sales goals.
• Manage schedules, inspect vehicles, and resolve concerns.

Skills

Leadership Skills

Problem-Solving

Tech-Savvy

Education

3-5 years of direct management experience in Plumbing

Previous Plumbing experience

Tools

Service Titan

Microsoft Office

Job description

Overview

Acree is an award-winning home services company seeking to hire a Plumbing Install Manager for our growing Plumbing department. Acree has been in business since 1967 (over 50 years!). We proudly service the Tampa community and the other counties: Pinellas, Pasco, some Polk, and Manatee.

At Acree, we believe that our employees will take great care of our customers because we take great care of our employees. Everybody Wins!

Are you a dynamic leader with a passion for people, sales, and exceptional customer service? Join Acree Plumber and Air, a trusted name in residential Plumbing and HVAC services, as a Install Manager for our Tampa branch. This is your chance to lead our highest-performing team, drive success, and make a lasting impact in the home services industry.

Why Join Acree?

• Competitive Compensation: Above market base salary + lucrative bonus opportunities.
• Comprehensive Benefits: Medical, dental, vision, 401(k) matching, paid time off, paid holidays, company paid life-insurance and more.
• Exciting Perks: Company-provided vehicle, laptop and cell phone, Employee Discount Program and access to an Employee Assistance Program (EAP).
• Growth-Oriented Environment: Be part of a Nexstar-certified company that values quality plumbing work, top-tier customer service, and employee development.

What You’ll Do

As a Install Manager, you will oversee a team of +30 service technicians, ensuring they deliver outstanding service to our extensive customer base. Your responsibilities will include:

• Revenue Growth: Driving team performance to meet daily, weekly, and monthly sales goals.
• Team Leadership: Hiring, training, and coaching technicians to maximize performance and customer satisfaction.
• Daily Operations: Managing schedules, inspecting vehicles and uniforms, and resolving employee or customer concerns promptly.
• Customer Service Excellence: Responding to customer complaints professionally to build strong, lasting relationships.
• Process Optimization: Evaluating and enhancing service methods to increase efficiency and productivity.

Job Summary

The Plumbing Installation Manager plays a crucial role in overseeing and managing the installation of plumbing systems within an organization. This position involves planning, coordinating, and supervising plumbing installation projects to ensure they are completed safely, efficiently, and within budget while meeting quality standards and client expectations.

Essential Job Functions

The essential functions include, but are not limited to the following:

Project Planning and Coordination:

Collaborate with project stakeholders to determine plumbing installation project requirements, including scope, budget, and timeline.

Develop detailed project plans and schedules, assigning tasks to installation teams.

Procure necessary materials, equipment, and permits to support project execution.

Team Management:

Supervise, train, and mentor a team of plumbing installation technicians.

Ensure that installation teams are adequately staffed and equipped to meet project demands.

Conduct performance evaluations and provide constructive feedback to team members.

Quality Assurance:

Establish and enforce quality control processes to ensure that installations meet industry standards and customer expectations.

Conduct inspections of completed installations to verify compliance with specifications and regulatory requirements.

Safety Compliance:

Promote and enforce a culture of safety among installation teams, adhering to safety protocols and regulations.

Conduct safety training and ensure the use of personal protective equipment (PPE) on job sites.

Budget Management:

Develop and manage budgets for plumbing installation projects, tracking expenses and cost control measures.

Review and approve invoices related to installation services and materials.

Customer Communication:

Act as a primary point of contact for clients, addressing inquiries, concerns, and project updates.

Maintain clear and open communication channels to ensure customer satisfaction and resolve issues promptly.

Problem Resolution:

Identify and address any issues or challenges that may arise during installation projects, working to find prompt and effective solutions.

Collaborate with technicians to troubleshoot complex plumbing system problems.

Documentation and Reporting:

Maintain accurate records of installation projects, including project timelines, expenses, and equipment specifications.

Generate reports on project progress, performance, and post-project evaluations

Ensure safety best practices are followed in the field.

Other duties as assigned

Qualifications

• Leadership Skills: Ability to motivate and drive a team to achieve revenue, efficiency, and customer service goals.
• Problem-Solving: Strong ability to analyze complex situations and develop effective solutions.
• Tech-Savvy: Familiarity with Service Titan and Nexstar preferred, and proficiency in Microsoft Office.

Compensation

• Annual Salary: $95k-$105k base salary plus monthly bonuses.
• Weekly Pay!

Experience/Education

• Required: 3-5 years of direct management experience in Plumbing or a related residential service industry.
• Previous Plumbing experience is required.

Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.