Plumbing & HVAC Inside Sales Pro (ESOP)

Dsg-108ea1e0; Mankato (MN); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

ESOP

Training & development

Medical, dental, and vision

PTO & EML

401(k) with employer match

Employee discount

Volunteer hours

Job summary

DSG in Mankato, MN is seeking a Plumbing & HVAC Inside Sales Associate to write orders, answer product inquiries, prepare bids and provide high‑quality customer service. You will support the sales team, manage quotes and help resolve issues, leveraging product knowledge and strong communication. Typical schedule is Monday through Friday, 7 a.m.

to 4 p.m. The role offers ESOP benefits, comprehensive medical and retirement options, and opportunities for training and growth within a 100%

Qualifications

• A high school diploma or equivalent.
• 2+ years of college/technical training OR 3–5 years field experience in Plumbing & HVAC products.
• Excellent relationship building skills.
• Outstanding interpersonal, customer service and communication skills.
• Strong attention to detail and ability to multi-task.
• Active listening to determine customer needs and maintain relationships.
• Strong problem solving, project management and analytical skills.
• Proficiency with computers; experience in ERP systems preferred.

Responsibilities

• Serve as a primary facilitator for customer orders.
• Assist customers with product inquiries in a professional manner.
• Write and, when needed, fill orders accurately and promptly.
• Generate customer quotations and follow up on quotes.
• Provide troubleshooting and technical support.
• Collaborate with sales team to resolve customer service issues promptly.
• Restock the counter area by product brand and location.
• Monitor inventory and identify damaged products.
• Maintain an organized counter display area.
• Identify opportunities to upsell related products.
• Pursue ongoing education through manufacturer schools, trade shows, and trainings.
• Perform other duties as assigned.

Skills

Relationship building

Customer service

Communication skills

Active listening

Attention to detail

Multi-tasking

Problem solving

Project management

Education

High school diploma or equivalent

2+ years college/technical training OR 3–5 years field experience in Plumbing & HVAC

Tools

ERP systems (e.g., Eclipse)

Job description

DSG in Mankato, MN is seeking a Plumbing & HVAC Inside Sales Associate to write orders, answer product inquiries, prepare bids and provide high‑quality customer service. You will support the sales team, manage quotes and help resolve issues, leveraging product knowledge and strong communication. Typical schedule is Monday through Friday, 7 a.m.

to 4 p.m. The role offers ESOP benefits, comprehensive medical and retirement options, and opportunities for training and growth within a 100%