Plumbing & HVAC Admin: Service Scheduler & Office Support

Gallaherco; San Jose (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid holidays

Financial Wellness Program

Job summary

Gallaherco is seeking an Admin to serve as the first point of contact for customers and to keep operations running smoothly. You will coordinate plumbing and HVAC service appointments, manage schedules, and ensure accurate records and documentation across multiple teams.

As part of the family, you’ll join a collaborative environment that values reliability, integrity, and accountability. Excellent communication and organization are essential in this role, with opportunities for professional

Qualifications

• Experience in a service industry environment within the last 5 years.
• General knowledge of plumbing and HVAC systems preferred.
• Strong organizational and time management skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills, both written and verbal.
• Proficient in using computers/ dispatching software.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with general office tasks such as data entry, filing, and responding to emails
• Provide backup support to office staff as needed
• Answer incoming customer calls with a professional and friendly demeanor
• Schedule and coordinate plumbing and HVAC service appointments
• Maintain accurate customer records, work orders, and service documentation
• Prepare and organize estimates, reports, forms, and other office documents
• Communicate with customers, technicians, vendors, and office staff as needed

Skills

Time management

Communication

Teamwork

Independent work

Customer service

Tools

Dispatching software

Job description

Gallaherco is seeking an Admin to serve as the first point of contact for customers and to keep operations running smoothly. You will coordinate plumbing and HVAC service appointments, manage schedules, and ensure accurate records and documentation across multiple teams.

As part of the family, you’ll join a collaborative environment that values reliability, integrity, and accountability. Excellent communication and organization are essential in this role, with opportunities for professional