Plumbing Drain Technician

Bell Brothers Plumbing, Heating and Air Conditioning; Folsom (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Bonuses & commissions

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation

Paid holidays

Job summary

Bell Brothers Plumbing, Heating & Air Conditioning is seeking a Drain Technician to diagnose and repair drain and sewer issues, advising customers on next steps and coordinating with the Camera Technician for inspections. You will uphold safety standards and deliver high-quality service in residential settings.

The role requires strong knowledge of sewer systems, solid communication skills, and ability to work under pressure while maintaining professional conduct and teamwork across departments.

Qualifications

• Extensive knowledge of sewer systems.
• Strong verbal and written communication skills.
• High school diploma or GED; additional training or education in plumbing is preferred.
• Proficiency in using standard plumbing tools, machinery, and equipment.

Responsibilities

• Perform drain clearing services and provide detailed assessments of plumbing systems.
• Guide homeowners on next steps for permanent sewer line repairs.
• Maintain efficiency while keeping work areas clean, organized, and presentable.
• Collaborate with the Camera Technician, Dispatch, and Sewer Supervisor to deliver customer solutions.
• Represent the company professionally and demonstrate its core ethics.
• Maintain a strong customer focus and communicate effectively and politely.
• Work as part of a team, supporting managers and other departments as needed.
• Attend and actively participate in department meetings.
• Demonstrate knowledge of sewer systems, repairs, and installations using appropriate tools and equipment.
• Exhibit strong technical writing skills with a focus on accuracy, clarity, and quality.
• Follow safety practices and procedures, promptly reporting any violations to the Sewer Supervisor.

Skills

Sewer systems knowledge

Strong communication

Diagnostic skills

Team collaboration

Reading/writing

Tool proficiency

Education

High school diploma or GED

Plumbing training preferred

Tools

Plumbing tools

Job description

About Bell Bros

At Bell Brothers Plumbing, Heating & Air, we are your gateway to a rewarding career in HVAC and plumbing services! We are proud to be a leading provider of heating, ventilation, air conditioning, windows, and plumbing solutions, and we believe that our success is rooted in the dedicated and passionate team members who make it all possible. We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

Drain Technician

Our Drain Technicians are responsible for identifying and diagnosing drain and sewer piping issues, restoring proper flow, and advising customers on next steps. This includes recommending a Camera Technician for a comprehensive camera inspection of the main sewer line. Drain Technicians are expected to deliver high-quality work, complete jobs on time, and adhere to customer agreements and local plumbing codes.

Duties And Responsibilities

• Perform drain clearing services and provide detailed assessments of plumbing systems.
• Guide homeowners on next steps for permanent sewer line repairs.
• Maintain efficiency while keeping work areas clean, organized, and presentable.
• Collaborate with the Camera Technician, Dispatch, and Sewer Supervisor to deliver customer solutions.
• Represent the company professionally and demonstrate its core ethics.
• Maintain a strong customer focus and communicate effectively and politely.
• Work as part of a team, supporting managers and other departments as needed.
• Attend and actively participate in department meetings.
• Demonstrate knowledge of sewer systems, repairs, and installations using appropriate tools and equipment.
• Exhibit strong technical writing skills with a focus on accuracy, clarity, and quality.
• Follow safety practices and procedures, promptly reporting any violations to the Sewer Supervisor.

Qualifications And Requirements

• Extensive knowledge of sewer systems.
• Strong verbal and written communication skills.
• Ability to evaluate team performance, provide field coaching, and ensure job quality.
• Strong diagnostic and analytical skills.
• Ability to perform under pressure and meet deadlines.
• Effective communication with customers, team members, dispatch, and management.
• High school diploma or GED; additional training or education in plumbing is preferred.
• Comprehensive understanding of plumbing systems, repairs, and installations.
• Ability to read, write, and communicate effectively with customers, coworkers, and supervisors.
• Proficiency in using standard plumbing tools, machinery, and equipment.

Benefits

• Competitive pay with bonus and commission opportunities
• Medical, dental, vision, and life insurance
• 401(k) with discretionary match
• Paid vacation and holidays

Work Environment

Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

#BELLP

Pay Range: $22 USD - $24 USD

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.

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