Plumbing - Counter Sales - Bartlett, TN

Coburn Supply Company; Bartlett (TN); On-site; USD 19,000 - 30,000; Full time

Job summary

Coburn Supply Company in Bartlett, TN is seeking a Counter Sales associate to support walk-in, will-call and phone customers with product selection and purchasing.

The role focuses on delivering high-level customer service, assisting the outside sales team, and maintaining accurate inventory. A high school diploma and basic math/computer skills are expected, with preference for 1 year of customer service or sales experience in plumbing/waterworks.

Qualifications

• High School Diploma or equivalent required; 1 year of customer service or sales experience preferred.
• Experience in plumbing/waterworks considered a plus; applicable industry knowledge helpful.
• Must be able to pass company drug screen and physical; basic computer skills and math ability required.

Responsibilities

• Assist walk-in, will-call and phone customers with product selection and purchase.
• Support outside sales team to meet customer expectations and drive sales.
• Maintain inventory accuracy and contribute to knowledge development for customer credibility.

Skills

Customer service

Sales experience

Basic math

Education

High School Diploma or equivalent

Job description

SummaryThe Counter Sales position is responsible for increasing sales and profit by efficiently and courteously assisting walk-in, will call and telephone customers with selecting and purchasing products, while assisting the outside sales team with meeting their customer’s expectations.Education & ExperienceHigh School Diploma or Equivalent AND 1 year of the following experience is preferred:Customer Service ExperienceSales ExperiencePlumbing/WaterworksApplicable Relative Industry ExperienceProgressive Industry ExperienceMust possess basic computer and math skills.Must pass company required drug screen and physical.Physical RequirementsMust be able to lift, push or pull up to 50 lbs.; must have physical mobility and dexterity to frequently stand, bend, push, twist, kneel, climb, squat, stoop, and reach overhead. Routinely drives/operates forklifts; works with tools, and equipment. Considerable mental/visual concentration, coordinating manual dexterity with mental/visual attention. Construction and Warehouse environment with variable but moderately high noise levels. Must wear closed-toe shoes, gloves, and other protective items as required. A consistent presence at work is required.In order to operate a forklift, the operator must be a minimum age of 18 years old and successfully complete Coburn’s Forklift Operator Certification.Essential Duties & ResponsibilitiesFocus Area:Performance Measure:Customer ServiceCustomer loyalty is maintained by providing Coburn’s exceptional level of customer service as measured by increased sales and profits, number of transactions, customer feedback and/or satisfaction ratings.Focus Area:Performance Measure:Inventory ControlCustomer is properly and efficiently assisted in the order process and profit is increased as a result of properly maintained inventory and proactively communicated inventory needs.Focus Area:Performance Measure:Knowledge DevelopmentKnowledge is developed and maintained in order to increase credibility with customers as measured by increased customer loyalty and sales.