Plumber - Boiler Technician

Trust 1 Heating, Cooling & Plumbing; Randolph (MA); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Health insurance

100% company-paid dental, vision, and

Life insurance

401(k) with 4% company match

PTO from day one

3 weeks paid vacation

Paid birthday off

Weekly pay

Job summary

Trust 1 Heating, Cooling & Plumbing in Randolph, MA is seeking experienced plumbers with boiler and hydronic heating experience to join our team. You will diagnose problems, explain options clearly to homeowners, and ensure the job is done right the first time.

You will be clean, respectful in homes, and committed to customer satisfaction. We value teamwork and ongoing learning, with opportunities for growth and advancement.

Qualifications

• 3+ years of plumbing and/or heating experience.
• Massachusetts Journeyman or Master Plumber license preferred (apprentices close to licensing are welcome to apply).
• Current, unrestricted driver's license.
• Your own professional hand tools.
• High school diploma or GED.
• Strong customer service and communication skills.
• Positive, team-first attitude.

Responsibilities

• Diagnose plumbing and heating issues in customers' homes
• Present clear repair and replacement options to homeowners
• Perform repairs, installations, and maintenance on residential plumbing and heating systems
• Recommend the right equipment and service solutions for each customer
• Document jobs in ServiceTitan with photos, findings, and recommendations
• Maintain a clean, professional presence in customers' homes

Skills

Customer service

Communication

Problem solving

Education

Massachusetts Journeyman or Master Plumber license

Tools

Hand tools

Job description

Plumbers Who Know Boilers - $100,000+ Potential, No On-Call

We're growing and hiring experienced plumbers, especially plumbers with hands-on boiler and hydronic heating experience. Not a boiler expert yet? That's okay. If you're a solid plumber who takes pride in your work and wants to grow your heating skills, we still want to hear from you.

You're The Kind Of Plumber Who

• Takes pride in doing the job right, even when it takes a little longer
• Diagnoses the real problem instead of just treating symptoms
• Explains complicated problems to homeowners in plain English
• Genuinely cares about customers and your teammates
• Thinks on your feet, asks good questions, and learns quickly
• Is competitive and wants to be the best tech on the team
• Has a good sense of humor and doesn't take yourself too seriously

Boiler & Heating Experience (Big Plus)

• Installing and replacing residential boilers
• Hydronic heating troubleshooting, diagnostics, and repair
• Piping, circulators, valves, expansion tanks, and controls
• Owning a heating install from start to finish

What the Job Actually Looks Like

People call us when something goes wrong. You show up, figure out what's actually happening, explain it clearly, and make it better.

You're clean and respectful in someone's home. You're polite to their family. You might even scratch the dog behind the ears. Five-star reviews come from five-star relationships. That's the game.

And you're the person who calls around at the end of the day to see who needs help, because you're already finished.

What You Get Schedule & Pay

• NO ON-CALL
• $45-$50/hr or commission - whichever is higher, every pay period. You never earn less than your hourly rate
• Earn 5% on every boiler install you complete - you own your callbacks, so doing it right the first time pays
• Weekly pay
• Year-round work - no seasonal layoffs
• Upside earning potential
• Flexible scheduling

Health & Retirement

• Health insurance
• 100% company-paid dental, vision, and life insurance
• 401(k) with 4% company match

Time Off

• PTO from day one
• 3 weeks paid vacation, growing from there
• Paid birthday off

Tools & Gear

• New, fully stocked take-home van
• Company iPad and phone
• Uniforms plus boot and sneaker allowance

Growth & Culture

• Ongoing paid training, sometimes out of state
• A real career path - we promote from within
• Employee of the Month and monthly contests with prizes
• Leadership that has your back

Think You Might Be a Fit?

Tell us about a project you're proud of, a customer interaction that mattered to you, and what made you pick plumbing.

Bonus points for a bad joke.

Compensation: $45 - $50 hourly

Qualifications

• 3+ years of plumbing and/or heating experience
• Massachusetts Journeyman or Master Plumber license preferred (apprentices close to licensing are welcome to apply)
• Current, unrestricted driver's license
• Your own professional hand tools
• High school diploma or GED
• Strong customer service and communication skills
• Positive, team-first attitude

Responsibilities

• Diagnose plumbing and heating issues in customers' homes
• Present clear repair and replacement options to homeowners
• Perform repairs, installations, and maintenance on residential plumbing and heating systems
• Recommend the right equipment and service solutions for each customer
• Document jobs in ServiceTitan with photos, findings, and recommendations
• Maintain a clean, professional presence in customers' homes